Service Desk Associate
Current
Jul 2024 - Present
AeroLeads people directory · profile
Katrina Horton Email & Phone Number
Support Technician/ Asset manager
at
Harris & Harris
1 work email found
@yearup.org
2 phones found area 773
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Technician/ Asset manager
Location
Greater Chicago Area, United States, United States
Who is Katrina Horton? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Katrina Horton is listed as Support Technician/ Asset manager at Harris & Harris, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at yearup.org, phone signal with area code 773, and a matched LinkedIn profile for Katrina Horton.
Katrina Horton previously worked as Service Desk Associate at Harris & Harris and GTS System Administrator / Deskside and Remote Support Technician at Kyndryl. Katrina Horton holds Information Technology from Year Up United.
Company email context
Email format at Harris & Harris
This section adds company-level context without repeating Katrina Horton's masked contact details.
{first_initial}{last}@yearup.org
86% confidence
AeroLeads found 1 current-domain work email signal for Katrina Horton. Compare company email patterns before reaching out.
Profile bio
About Katrina Horton
Greetings to all LinkedIn Users,My journey has escalated to a new height. Previously, I was a class nine student at Year Up Chicago studying Information Technology. I have aspirations to enter the field of Information Technology to fulfill a career in computer technology, application support and also work as a computer technician. I am known for my strong people skills, motivation, collaboration, strong organizational skills and time management. While accomplishing my goals, I also assist others in becoming successful with their career. I accept feedback in a professional manner because I am always seeking opportunities to grow and use my skills to be an asset in the Corporate America. In addition, I am a dedicated worker open to new ideas with the desire and ability to work in a professional environment to assist people with technical problems and assurance of quality work. I am a highly motivated self-starter with excellent interpersonal skills ready for the position of an Computer Analyst. Every Friday, feedback is given and taken by employers and employees to ensure that core values and transitioning are being implemented to improve professional skills. I was awarded an internship at Ann & Robert H. Lurie Children’s Hospital of Chicago for six months which I’ve been told by my manager that I’ve been doing an exceptional job and that I am a valued member of the team.I was IT support at Northwestern Pritzker School of Law and my journey continues as I broaden my horizon to obtain a permanent career in the growing field of technology.I am currently a Computer Technician at WPP for IBM to provide assistance to over 3000 Users. I am here to assist and obtain further knowledge for the growth of my development.
Listed skills include Microsoft Office, Customer Service, Powerpoint, Networking, and 33 others.
Current workplace
Katrina Horton's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles · 17 years
Katrina Horton work experience
A career timeline built from the work history available for this profile.
Gts System Administrator / Deskside And Remote Support Technician
Sep 2021 - Jan 2023
Gts System Administrator / Deskside Support Technician
- Support over 1000 users via remote and desk service (MAC, PC, Android, iPhone, Printers)- Windows 7,10 Mac Troubleshooting Experience (MS Office Suite 365, Adobe, Connectivity, Outlook)- Hardware and software support- Basic AD account and group management (Create, modify, disable, add, remove.)- Usage of Service Now ticketing system -Setup and Deploy for.
Jan 2018 - Sep 2021
Support Technician
- Support over 1000 users via remote and desk service (MAC, PC, Android, iPhone, Printers)- Windows 7,10 Mac Troubleshooting Experience (MS Office Suite 365, Adobe, Connectivity, Outlook)- Hardware and software support- Basic AD account and group management (Create, modify, disable, add, remove.)- Usage of Service Now ticketing system-Setup and Deploy for.
Jan 2018 - Mar 2020
Operations Analyst
1. Troubleshooting Support to over 3000 users 2. Responsible for Deploying, Imaging both Mac and PC ( using Altiris as their imaging tool)3. Usage of Service Now ticketing system4. Remote Access using Bomgar5. Setup/ Deploy for new hires and existing users (PC and Mac)6. Software pushing using Altiris or Manual installation7. Disk Encryption and.
Mar 2017 - Dec 2017
It Support Technician
1. Provides computing support for Desktop and Laptops for students and faculty.2. Re-imaging computers, Equipment Deployment, Break and fixes, Station setups and Troubleshooting.3. Software Usage and Installations: Silver light,Web browsers, Microsoft Office (Word, Excel, Power Point, Office 365, SharePoint and Outlook), ABS Help Portal, Asset Management.
Aug 2015 - Feb 2017
Desktop Analyst
1. Deployed more than 100+ devices to users within a 2 week quota resulting in met deadlines and high customer satisfaction 2. Replaced over 80+ Keyboards, Mouse, Monitor, and Phones throughout the facility which resulted in keeping the queue from being backed up and satisfying users3. Encrypted over 100+ devices that included IPads, Mac books, Windows.
Feb 2015 - Jul 2015
Information Management/ Desktop Analyst
- Support and maintenance of CMH computing environment
- Support and maintenance of CMH hospital applications
- Support and maintenance of CMH telecom and paging environment
- Support and maintenance of CMH user access to network resources
- Help Desk Ticket /Issue Management
- Document and track all reported problems from customers
Feb 2015 - Jul 2015
Student
1. 6 Months of rigorous training to be a Desktop Analyst 2. Training of Desktop support help desk, project management or call center experience3. Undergone reference checks testing and interviewing and gained relevant technical and professional skills.4. Hardware, Software and Basic CSS and HTML coding
Aug 2014 - Jul 2015
Lifeguard Training
- Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.
- Knowledge emergency medical procedures and CPR.
- Ability to react calmly and effectively in emergency situations.
- Ability to follow written instructions and routine verbal.
- Knowledge of customer service standards and procedures.
2009 - 2010
~1 yr
2 education records
Katrina Horton education
Information Technology
Year Up United
Information Technology
City Colleges Of Chicago-Harold Washington College
FAQ
Frequently asked questions about Katrina Horton
Quick answers generated from the profile data available on this page.
What company does Katrina Horton work for?
Katrina Horton works for Harris & Harris.
What is Katrina Horton's role at Harris & Harris?
Katrina Horton is listed as Support Technician/ Asset manager at Harris & Harris.
What is Katrina Horton's email address?
AeroLeads has found 1 work email signal at @yearup.org for Katrina Horton at Harris & Harris.
What is Katrina Horton's phone number?
AeroLeads has found 2 phone signal(s) with area code 773 for Katrina Horton at Harris & Harris.
Where is Katrina Horton based?
Katrina Horton is based in Greater Chicago Area, United States, United States while working with Harris & Harris.
What companies has Katrina Horton worked for?
Katrina Horton has worked for Harris & Harris, Kyndryl, Ibm, Hemmersbach, and Re:Sources.
How can I contact Katrina Horton?
You can use AeroLeads to view verified contact signals for Katrina Horton at Harris & Harris, including work email, phone, and LinkedIn data when available.
What schools did Katrina Horton attend?
Katrina Horton holds Information Technology from Year Up United.
What skills is Katrina Horton known for?
Katrina Horton is listed with skills including Microsoft Office, Customer Service, Powerpoint, Networking, Troubleshooting, Microsoft Word, Leadership, and Microsoft Excel.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial