I get to meet, help and get to know some of the most awesome people I've ever met! I love the residents here and am ready to assist them whenever they need me. I have also helped management with audting HR files, Excel and Word files and other special projects.

Published a monthly neighborhood magazine that was supported by qualified local businesses’ advertising and contained stories from the residents. • Attained sales needed to take publication to print.• Developed relationships with residents, leading to content and sales leads. • Worked with advertisers to provide maximum exposure through articles, creative ads, social events, resident testimonies and referrals.

Managed Cash Applications team and oversaw posting payments and proving debit/credit transactions in multiple commercial loan systems and bank accounts. Performed additional tasks including research/reports for auditors, tax reporting and monthly interest accrual validations. • Created and enhanced procedural manuals for the loan systems, cutting training time by 75%.• Decreased monthly client accrual general ledger errors 90% by researching monthly variances and certifying needed adjustments and accuracy.• Trained, coached, and completed quarterly and yearly reviews for direct reports, facilitating business continuity and certifying procedural precision.

Learned and adopted KB Home's structured selling process. Presented and sold new homes to buyers in 3 communities. Reviewed and completed sales agreements.• Prospected for new customers through networking, referrals and effective follow-up. • Set and upheld required number of appointments, attaining sales goals.

Collaborated with Property Manager and managed apartment community of 182 apartments. Developed marketing and oversaw resident safety and issue resolution. Controlled leasing, sales and maintenance. Published monthly newsletter and managed social media postings.• Assisted Property Manager and sustained 95% average occupancy rate by designing and establishing creative marketing, enhancing issue resolution and offering consultative sales. • Provided exceptional customer service and welcomed reviews, achieving 96% satisfaction rating on apartmentratings.com. • Magnified customer experience and expedited new resident process by innovating prioritization and decreased walk-through problem list.

Assisted buyers, sellers, renters and lessors with real estate transactions, including short-sale agreements.•Maintained $6M+ in annual sales, earning Northern VA Assoc. of REALTORS® Multi-Million Dollar Sales Club award 4 consecutive years (including 1st year with Weichert). •Designed all advertising and marketing, including full-color brochures, internet listings, TV and print ads, generating leads and expanding market interest.

Assisted buyers, sellers, renters and lessors with real estate transactions, •Attained $6M+ in annual sales, earning Northern VA Assoc. of REALTORS® Multi-Million Dollar Sales Club award during first full year as a REALTOR.•Designed all advertising and marketing, including full-color brochures, internet listings, and print ads, generating leads and expanding market interest.

From user requirements from Marketing, defined and prepared business requirements for Development team.Trained and led system testing with Marketing users.