• Supervise the full-cycle end-to-end accounts payable and accounts receivable function for five business entities and multiple cost centers within each entity • Supervise the processing of check requests and weekly check runs • Supervise the accounts payable team workflow to ensure adherence to department service level commitments• Supervise the maintenance of vendor, contract, lease and service agreement files for all entities and cost centers• Review invoice coding and classification• Field and investigate inquiries to efficiently and effectively resolve customer service questions• Participate in the development, testing and implementation of the Accounts Payable system implementation• Train new accounting staff on best practices and new accounting system processes

 Organize GoToWebinar meetings for company-wide training Utilize SurveyMonkey to generate and analyze company-wide surveys of various events and training Generate offer letters with complicated compensation plans  Generate complicated compensation agreements for loan officers, sales and branch managers Maintain accurate active and terminated system for personnel files, employee benefits files, and I-9 forms Create personnel, benefit and payroll files for all new employees and file accordingly File personnel, benefit and payroll paperwork in respective files  For terminating employees, transfer personnel and benefit files from active to terminated system Exponent HR data entry for new hires, terminations, and employee changes Send appropriate communications to management, relevant departments, and IT (including new hire emails, set up emails, termination emails, and Help Desk tickets) Collect, process and track on-boarding paperwork Maintain tracking spreadsheets and communicate status as required

I helped entrepreneurs grow in confidence in growing their client base. Most entrepreneurs love what they do but have some apprehension when it comes to sales. I took all of that away by focusing on the message the entrepreneur had for the world. By being more authentic and learning how to have a natural sales conversation, business owners and sales people learned to fill their practices and their pipelines.Areas of focus: * Defining an ideal client * The sales mindset * Building rapport * Establishing a relationship * Authentic and natural sales conversations * Customer satisfaction * Service after the sale

o Consulted with executive level prospects to determine custom training solutionso Managed a subcontract for a $159,000 skills development funds grant; met state requirements and submitted monthly report of revenue and statuso Coordinated a 2-day eMarketing conference for the Austin area for two years in a row; first community-targeted conference of its kind in Austino Managed a month-long international studies program for four years in a row; program initially scheduled to move to another city after two years; on track to manage 3 international programs in the coming yearo Built lasting relationships with clientso Spoke at national conference about international sales; rated one of the top breakout sessions

o Increased revenue by $160,500 in the first year; increased by $540,000 by end of second yearo Accomplished major strides in introducing company and closing accounts in new marketso Consistently met and exceeded sales goalso Consulted with executive level prospects to determine custom solutions o Collaborated with marketing and creative team members to design collateral for new marketso Worked with project management team members and manager to implement programso Managed 21 team members and successfully launched a re-branding grand opening for over 100 prospects and vendorso Generated prospect lists based on research of new markets

o Inside Sales – met sales quota for company and MIPEG systems and parts; scheduled field service trips; and supported outside sales representativeo Conferred with engineering and sales staff to price manufactured products o Built lasting relationships with clientso Supervised inventory tracking process; supervised all production orders shipped to customers for quality assuranceo Managed MIPEG systems and parts inventory; factory trained on MIPEG producto Processed all MIPEG repairs – coordinated returns from customers, assigned repair to service tech, if needed, returned part to manufacturer for repair, returned repaired part to customero Acted as liaison between company and MIPEG manufacturer for deliveries; processed sales orders and vendor paymentso Production - Acted as liaison between production and client to expedite orders; maintained timely manufacturing equipment certificationo Supervised full-cycle accounts payable functiono Processed full-cycle accounts receivable functiono Processed payroll using ADPo Assisted in resolving employee/manager conflicts; assured adherence to best practiceso Ensured proper guidelines and laws were followed in payroll processing