Katrina Miller Email and Phone Number

Responsible for complete spectrum of HR and Safety functions with the support of a part-time HR Assistant for large, regional not-for-profit theater with a complex staffing structure and an average of 300+ staff; over half represented by five unions.Point person and manager of Equity, Diversity and Inclusion initiatives; selected consultants to lead workshops, training and coaching for staff; assisted with development and implementation of Equity Plan.Key negotiator for three locally bargained union contracts; effectively secured mid-contract MOUs to address and resolve unique business needs.Key player in several leadership transitions; member of Board Selection Committee; planned many staffing restructures.Streamlined the hiring process; from recruitment to the interview process to onboarding; incorporating many EDI initiatives and incrementally achieving long-term diversity goals.Centralized and tightened up the Safety Program including reporting, claims management and general safety education which resulted in lowered Experience Factors; reducing costs to both employer and employee. Successful outcome of comprehensive L&I audit with no citations.Managed donor funded discretionary trust, and identified recipients, to assist employees with personal financial hardships.Developed visual tools to represent complex staffing structure for Trustee Orientation, grant submittals, and staff orientation.Negotiated all non-union health insurance contracts; routinely coming in under budget, avoiding benefit erosion and employee contribution to premium. Implemented several enhancements to 401k plan; including transition from 403(b) to 401(k).Provided coaching to senior and mid-management, employees, and HR professionals outside of the organization.Managed complaint resolution process and oversees process to ensure overall satisfaction and equitable outcome.Supported and influenced waiver option for PFL legislation at Seattle Council Meetings.

Overall responsibility for management of daily business activities; including Human Resources, Safety, Finance and Operations for small manufacturing company specializing in unique custom injection molded products.Managed customer and vendor relations; negotiated sales and service contracts.Researched, sourced and purchased raw materials.Managed production work flow; prioritizing and scheduling projects.Developed and implemented production incentive program that increased efficiencies and improved delivery dates.Managed corporate banking relations and daily financial obligations.Responsibilities also included execution of complete scope of HR functions; recruiting, interviewing, negotiating employment offers, hiring, terminations, payroll, disciplinary actions and documentation, and compliance with State and Federal laws.

Managed administrative staff supporting seven departments for 20+ mil custom design-engineered overhead crane manufacturer with an international and US government customer base; supporting approximately 200 employees. Member of Executive Committee and ultimate responsibility for all HR functions.Centralized all Administrative Staff into one team and implemented departmental Standard Operating Procedures and cross-trained all Administration staff to cover and assist other positions, as needed; vastly improving efficiencies, reducing costs and improving morale.Lead corporate negotiator with International Association of Machinists Union and primary interpreter of contract language for administrative purposes.Coached upper level management and mid-level managers in effective performance evaluations, disciplinary actions and management styles and techniques.Key player in conflict resolution within the company; either as role of coach to management or mediator.Over 16 years, mentored entry-level staff into mid-management positions by on the job training and sponsoring continued education and training.Developed Employee Suggestion Program to solicit new ideas to improve manufacturing efficiencies, morale and workplace satisfaction.Managed recruitment, interviews, negotiated employment offers, terminations/layoffs, disciplinary actions, coordination and review of performance evaluations and salary recommendations.Coordinated and facilitated onsite and offsite (satellite manufacturing facility), employee training, development and onboarding.Implemented a Safety Incentive Program that substantially increased Retrospective Rating Program annual refund and decreased EF rating which positively effected profitability and improved organization-wide employee relations.Implemented and administered company benefits plan and maintained and compiled EEO statistics for Affirmative Action Plan, EEO-1 and VETS-100 reports, and OFCCP audits.