Katrina Mckinney-Kimble, Cmhe Email & Phone Number

New York, New York, United States

Memphis, Tennessee, United States

• Responsible for implementing an established program reach strategy to deliver the Association’s Care & Support programs and services with a strong emphasis on reaching new, underrepresented communities with volunteer-delivered programs.• Develops and leverages community partner relationships within and across constituencies, identifying opportunities to secure community partner action plans for the expansion of Association programs and services.• Collaborates with community networks, community organizations, service providers, nonprofits and institutions serving underrepresented communities to address health disparities and barriers to Care & Support.• Ensures an adequate number of active volunteers are recruited to meet program needs through a comprehensive recruitment plan that leverages technology, tools and staff across all functions.• Lead and conduct Community Forums to develop an informed and community-focused plan.

Greater Memphis Area

• Program Development- Assists in the planning, development, and implementation of training programs• Project Management - Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines, and allocating resources• Administrative and Organizational Support - Virtual assistant services to support your business goals• Community Engagement and Outreach Coordination - Facilitate and coordinate meetings and virtual events to promote the health and wellness of the community• Remote Webinar and Virtual Event Coordinator - Coordinate virtual meetings, workshops and trainings utilizing various platforms• Volunteer Management -recruit, train and build a strong relationship with volunteers and create volunteer rewards program

Greater Memphis Area

• Understand the mission of each community outreach programs and plan activities to administer it appropriately• Establish and maintain effective relationships with representatives of community and social and civic organizations• Engage community members in outreach programs to increase their knowledge and recruit volunteers for various projects• Develop content and materials for special outreach programs such as workshops, training, meetings, and conferences• Ascertain that each outreach activity is managed within the budget allotted for it• Organize community meetings and events post handling agenda creation• Create outreach materials such as flyers, posters, and press releases• Assist with social media sites to keep interested parties aware of program development and implementation as needed• Interview, recruit, train and develop volunteers to assist in carrying out community outreach activities• Prepare and maintain internal reports and coordinate internal meetings to develop local strategies

Remote

Develop partnerships with vulnerable populations (long-term care, hospice, home health, dialysis, andassisted living communities) to increase their knowledge of emergency preparedness in Healthcare Coalitions throughout the state.Utilize outstanding communications skills to conduct training sessions on the Healthcare Resources Tracking System (HRTS) with multiple healthcare facilities within the West Region.Provide overall project coordination management and process tracking to develop a detailed project plan and timeline, milestone dashboard, targets, and regular status reporting.Work with appropriate personnel, agencies, and vendors to develop and deliver training materials on time.Ability to work with internal and external customers.Collaborating with the TN Department of Health to monitor the availability of hospital beds, services, and PPE at the healthcare facilities within the West Region.

Memphis, Tn

o Responsiblity for community wide stratetic planning, implementation and evaluation of programs.o Conduct interviews and presentations to support the project goals.o Collaborate with community agencies, faith-based organizations, insurance companies and local healthcare provides to combat health disparities.o Responsible for community engagement by building strong relationships with businesses, city leaders, community agencies or individuals.o Program evaluation of ongoing programs/services and the development of new resources.o Manage and update the database to efficiently compile and analyze data.o Coordinate all external communication with media (ex. TV, radio, internet, etc.).o Recruit and train volunteers on policies, regulations and procedures.o Research grant funding opportunities to support programs and outreach initiatives.o Excellent oral & written communication skills to prepare reports & correspondences.

*Directly reports to the President/Founder of AIL, Logistics.*Assist with the daily operations of the organization.*Provided administrative support to the Senior Leadership Team.*Prepare presentations and marketing portfolios.*Analyzed the current workflow processes & methods to recommend improvements.*Provide quality customer service, conflict resolution & resolves problems promptly.*Excellent oral & written communication skills to prepare reports & correspondences.*Utilize organizational skills to prioritize daily request & manage the daily operations.*Schedule & coordinate travel arrangements, meetings & appointments for staff. *Support the off-site Human Resources Director in various functions including maintaining personnel, FMLA & Worker’s Compensation records.*Accomplished executive assistant with over 15 years of administrative experience & proficient user of MS Office (Word, Excel, PowerPoint, Publisher, & Outlook).

Memphis, Tn

*Develop and implement health awareness workshops and training courses with a focus on Women's Health*Educated congregations and communities about the availability of healthcare services*Conduct health awareness outreach programs, which include informal wellness counseling and support*Collect and analyze data to improve programs and meet the needs of the audience*Create marketing and communication plans*Utilize strong communication skills to build strong collaborative relationships with healthcare agencies and faith-based communities*Actively recruit participates and presenters Faith Community Outreach Projects*Initiates, plan, execute, monitor and modify programs to meet the target audience needs*Serve as a Congregational Health Promoter since 2008

Greater Memphis Area

o Communicate with the Clinic Manager regarding changes with providers, wait time & any matter that impacts the care of the patient.o Maintain an open-line of communication with the Clinic Manager regarding concerns or request from external providers and patients.o Collaborate with the Referral Team, Clinical Staff, & Patient Services Assistants to problem solve and process referrals effectively.o Strive to maintain a positive, supportive relationship with external providers and their office staff.o Utilize organizational skills to prioritize daily referral request.o Provide quality customer service and problem resolutions for customers.o Respond to providers and patients request and concerns in a timely manner.o Schedule referral appointments and request consult notes/medical records on a daily.o Ensure that the external primary care providers received the consult notes and diagnostic results for their patients.o Responsible for all aspects of the patient referral process.

• Assist the Administrator with the daily operations of the business• Responsible for human resources, project managment and community outreach• Maintains and ensures the confidentiality of all Personal Health Information (PHI) collected • Serves as a member advocate, providing support, and referral access to the clinical staff for resolution of member concerns, complaints and grievances • Participates in all client specific program, process and quality training programs • Enters new cases in the Care Management System for the nursing review staff • Places outreach calls to remind patients/caregivers of member regarding home health services• Schedules and coordinates educational sessions for the community & health fairs•

•Responsible for the daily operations of 400+ FTE customer service call center.•Conduct training in the requirements of all government regulations including Sexual Harassment, FMLA & ADA.•Investigate employee relation issues & made recommendations to foster a positive work environment.•Develop and maintain affirmative action program, EEO regulations, administer the employment practices & compensation management program.

•Provided effective and positive leadership for the Pleasant Hill facility, which includes 300+ FTE.•Assisted in the creation and development of standard operating procedures for the Human Resources Department.•Administered and maintained the employment practices, recruitment, benefit administration, compensation management, & record keeping.•Project leader in the successful decentralization of the HR Department to provide better support and quality customer service to the five (5) off-site locations

•Coordinated the New Employee Orientation and Employee Benefit Programs.•Administered various employee benefit programs, such as group insurance, life, medical & dental, accidental death and disability, 125 Cafeteria Plan & 401(k) Savings Plan.•Organized implementation of global projects including Benefit Summary Statements, HIPPA, FMLA, and COBRA training.•Researched and developed of the total compensation package.•Conducted annual open enrollment each year and present quarterly benefit update sessions.•Promoted from Human Resources Assistant to Benefits Administrator.

Bachelor Of Professional Studies (Bps), Human Resources Management And Leadership

Human Resources Association Adult Student Association

As, Business Administration

Activities and Societies: International Association of Administrative Professionals (IAAP) Socity of Human Resources Management (SHRM)