-Lead new business acquisition efforts, identifying potential clients and initiating meaningful conversations to understand their unique needs and goals.-Develop and nurture lasting relationships with existing clients, serving as a dedicated point of contact for ongoing support and consultation.-Upsell additional services, and identify opportunities to enhance clients' online presence and drive business growth.-Utilize consultative selling techniques to propose and present strategic solutions that are aligned with clients' long-term goals.-Achieved $240k in sales year over year, 100% of quota

-Prospecting and initiating cold calls to C-level Executives and key decision makers, cultivating strong rapport to effectively understand and address business needs.-Delivering consultative propositions and dynamic presentations to establish valuable partnerships and successfully close deals, resulting in the expansion of market share.

-Handled inbound calls resolving customer's technical issues i.e. software, application and system installation/issues-Responsible for driving customer support/satisfaction scores and drive sales revenue through upselling and add-ons.-Effectively managed B2B inbound calls, efficiently addressing clients' technical concerns encompassing software, application, and system troubleshooting and installations.-Active contribution to customer support and satisfaction metrics.-Drove sales revenue through strategic upselling and add-on recommendations, contributing to both technical support excellence and business growth.