Katrina Simmons Email & Phone Number

United States

• Employed the use of Microsoft Teams, Microsoft Office Suite, as Outlook, Word, Excel and Canva platform. • Assigned clinical and non-clinical volunteer roles for the Pierce County Medical Reserve Corps (MRC) vaccination events.• Onboarded new volunteers and replied to inquiries. • Ran daily reports for new volunteers via Excel.• Generated background checks on Washington Access to Criminal History (WATCH).• Ran Washington State Department of Health Provider Credential Search for volunteers.• Utilized teamwork and cross-team collaboration.• Employed administrative duties, as emails, data entry, phone calls, coping, creating documents, and submitted documents for volunteer badges. • Implemented project management skills.• Utilized emails and phone calling to recruit volunteers for events. • Updated various spreadsheets, as the Volunteer List, Interest Cards and Mass Activation.• Attended team meetings and monthly Medical Reserve Corps (MRC) Board meetings.

Fort Lewis, Washington

• Provided guidance to transitioning service members by strategically connecting them with internships, apprenticeships, and employment skills training.• Quantified 93% success rate of service members entering into career pathways.• Developed and maintained professional networks with providers, including Corporate Fellowship, Microsoft Software Systems Academy (MSSA), Onward to Opportunity, Work-Ex, and the Veteran’s Administration via the Warrior Training Advancement Course (WARTAC) program. • Utilized soft skills while counseling and assessing the service member’s transition plan and career goals, along with offering the appropriate referral of support services, as WorkSource, Soldier for Life-Transition Assistance Program (SFL-TAP), Career Team, VIE-25, and other programs.• Issued and received legal documents for the Garrison Commander, Med-board Dashboard, and Soldier Record Brief (SRB). • Handled confidential information with discretion and professionalism by safeguarding Personally Identifying Information (PII) in compliance with laws and regulations. • Conducted case management for service members through the use of a computer database system. • Utilized diverse government computer systems including GoArmyEd, Customer Management Tool (CMT), and AKO. • Developed and implemented presentation planning and delivery to transitioning service members via briefings, social media and email marketing to generate interest.• Prioritized and collaborated with various stakeholders to obtain the appropriate training venues, equipment, along with organizing graduation dates and times.

Fort Lewis, Wa

• Primary front-line contact for soldiers and family members.• Directed clients to various workshops, job sources, and educational resources.• Administrative support via data entry, filing, copying, and specific duties for the department.• Executed projects assigned by executives, and cohorts in a timely manner.• Promoted organizational objectives and mission.• Proactive in coordinating with staff, preparing materials in advance, and spearheaded orientations

Tacoma, Wa

Credentialing Internship • Operations management • Executed new projects• Flexible • Worked independently• Effective in medical terminology • Maintained optimistic working relationships • Utilized effective verbal communication• File maintenance • Effective in time management

Tacoma, Wa

• Committed Lead Financial Counselor and Lead Department of Social and Health Services (DSHS) Specialist• Served as primary contact for thousands of clients; liaison within the medical community.• Served as primary critical connection with internal and external departments, such as medical providers, nurses, ancillary facilities, drug representatives, various insurance groups• Worked with clients from varied socio-economic and cultural backgrounds. • Implemented budget programs to reduce cost, and bolster revenue.• Utilized medical billing knowledge in obtaining appropriate referrals, preparing diverse reports, as accounts receivable (A/R), insurance and collections.• Ensured staff was trained appropriately.• Well-versed in interacting with patients face to face or via phone.• Experienced in keeping detailed confidential client files, and documentation.• Exercised independent decision making in solving problems and troubleshooting.• Experienced in analyzing patient’s financial needs and assisting them to achieve goals through budgeting concepts.• Utilized effective communication and multi-tasking to coordinate events and venues for the department.• Addressed clients’ needs promptly and effectively. • Maintained accurate records, and calculated payment posting.• Worked with attorney’s regarding creditor’s claims, and bankruptcies.

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services

Bachelor'S Degree, Organizational Leadership, Magna Cum Laude

Activities and Societies: Participant in the the American Association of Colleges & Universities (AAC&U) General Education Maps.

Associate’S Degree, Business Management, Marketing, And Related Support Services, Graduated With Honors

Activities and Societies: Involvement: • Conversation Partners-Cultural Intelligence (CQ) • Represented the Business Department.