Katrina Nguyen-Trinh Email & Phone Number

Placentia, Ca, Us

Glendora, California, United States

• Increased revenue for company since joining: $4.5k in 2020, $11k in 2021, and $10k as of May 2022• Redesigned brand website (simplybydiane.co)• Develop marketing strategies through social media to advertise and promote, totaling over 25.7k views• Assist in project detailing with close attention to detail while adapting when unexpected situations occur• Implemented multiple organizational systems to ensure projects are orderly and deadlines are met• Correspond with clients to coordinate project details and prepare invoices and project brochures• Composed custom email template for client communication to streamline and improve inquiry process• Engaged in new initiatives including workshops and pop-up markets to expand company and services• Enabled company to branch out with subcompany The Simply Collective for apparel and lifestyle goods

Glendora, California, United States

• Develop and improve children’s discipline through practice of music theory and piano techniques• Customize lesson plans to fit individual learning styles and weekly progress of students• Plan, organize, and coordinate piano recitals to demonstrate students’ achievements• Communicate with parents regarding scheduling of lessons and student progress• Adapt to unexpected situations that occur before and during lessons

Irvine, California, United States

• Managed and led client communication, articulating client needs and meeting promised deadlines• Coordinated the development of test specifications of medical devices for 30+ clients concurrently • Performed technical review of incoming work and act as liaison between the client and the lab analysts• Collaborated in a team of 6 consisting of upper management and lab analysts to finalize testing details• Investigated and resolved discrepancies regarding non-conforming test samples in TrackWise software• Refined templates, revised controlled documents, and reorganize share folders for process improvement• Generated reports for testing results and maintained multiple track sheets to monitor status and progress

San Dimas, California, United States

• Performed quality control testing on raw materials per standard operating procedures including: - UV-Vis spectroscopy: Agilent 8453 on ChemStation and Evolution300 on VISIONSecurity - Wet chemistry testing, thin layer chromatography, and FTIR analysis with OMNIC• Maintained detailed and organized cGMP documentation of testing procedures and results• Monitored logbook distribution and archival and assisted manager in preparing weekly schedule• Coordinated LEAN, 6S, and waste management efforts weekly for lab audit readiness• Actively revised test methods and submitted idea proposals to save cost and improve processes

Chino, California, United States

• Performed environmental monitoring testing including: - Microbial and plate count testing to detect coliform and E. coli presence in water samples - Water and hazardous waste sample analysis using EPA and Standard Methods procedures - Ion chromatography, wet chemistry testing and cyanide reflux distillation • Developed a manual for job responsibilities, with detailed instructions and guidance from experience• Assembled final reports for completed sample analysis by compiling and organizing data and results• Managed incoming samples through entirety of testing cycle starting from sample receipt from clients