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Katrin is a strategic operations executive for high technology companies with 20+ years experience working within the tech startup and private equity investor communities. Katrin thrives at the intersection of strategy and execution, transforming startup chaos into clarity and precision—like scaling Aumni to a J.P. Morgan acquisition.Leveraging her business and legal background, Katrin has a track record of success in providing executive leadership and aligning management teams to build, scale, and mature critical functions, strategy, and teams. Katrin was a critical member of Aumni’s executive leadership team where she aligned internal operations and drove strategic growth initiatives across revenue that lead Aumni to a successful acquisition by J.P. Morgan. During Katrin’s time at Aumni, she drove operational, cultural, and people strategy changes needed to achieve aggressive TAM and data acquisition targets, while ensuring the successful roll out of significant new products. She operationalized and matured teams for scale across the company with operations in the U.S. and the Philippines, including Customer Success, Sales, Revenue Operations, HR, Recruiting, and Employee Experience. Prior to Aumni, Katrin transformed Legal Operations for Silicon Legal Strategy to become more innovative, current, and competitive, with the firm earning rank as a Global Top 10 Most Active Venture Law Firm by PitchBook for 5 consecutive years.Katrin launched her career in law where she spent over 10 years at leading law firms such as Kirkland & Ellis and Fenwick & West gaining deep experience in the private capital markets and tech startup ecosystem. Her practice included representing companies and investors across a wide range of business, commercial and complex private equity investment transactions, including strategic alliances, corporate restructurings, mergers and acquisitions, investment vehicle formation, venture capital financings and management buyouts.
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AdvisorVoyager Search Oct 2024 - PresentFontana, California, Us -
Managing Director, Chief Operating Officer Of AumniJ.P. Morgan May 2023 - Mar 2024New York, Ny, Us -
Chief Operating OfficerAumni Aug 2022 - Mar 2024Salt Lake City, Utah, UsMember of the Executive Leadership Team that positioned startup for successful sale to J.P. Morgan. Oversaw Business Operations, HR, Recruiting, and Employee Experience with operations in the U.S. and the Philippines. Led the integration of people, systems, and processes following J.P. Morgan acquisition. Drove operational, culture, and people strategy changes needed to achieve aggressive TAM and data acquisition targets, while ensuring the successful roll out of significant new products. Addressed data silos and increased collaboration by driving a culture of alignment and accountability. Rolled out OKR system, and corresponding tracking and accountability systems. Instituted cross-departmental systems and communication cadence. Created comprehensive operations and talent strategies that drove more engagement, alignment, and collaboration, and led to better execution and higher morale. -
Svp RevenueAumni Jan 2022 - Aug 2022Salt Lake City, Utah, UsResponsible for Sales, Marketing, Customer Success, and Customer Operations and poised startup for next stage of scale and growth leading up to a successful Series B raise. Established senior revenue leadership and drove alignment to support a comprehensive revenue strategy to execute on aggressive growth and scale goals. Created a Revenue Operations team to support the team with data consolidation, hygiene and enrichment, and standardized comprehensive processes across the entire customer journey.Operationalized Sales function for scale, accelerated TAM expansion and successfully brought 2 new products to the market. Hired a new sales team and rolled out new training and sales strategies to support the new product launches. Rolled out multi-tiered sales persona strategies to sell deeper into venture capital firms and “up the capital stack” to limited partners. Established and scaled a dedicated Customer Operations team in the Philippines, working closely with the SVP of Customer Operations to create and scale the team from 5 outsourced contractors to 300+ employees in 18 months. Created operational infrastructure that further aligned Product, Engineering and Revenue around customer-led product development, increasing time to market delivery and customer retention. -
Vp Customer Success And StrategyAumni Mar 2020 - Jan 2022Salt Lake City, Utah, UsHired to provide dedicated CS leadership following a successful round of Series A funding. Scaled, operationalized, and matured the CS team, function, and strategy, growing the team to support a customer base that grew 7X in 18 months. Transformed team from a reactive customer support model to proactive customer success model. Instituted CS Health Score framework. Established segmented customer journeys and playbooks. Operationalized first product feedback cycle. Moved from an “equal touch” approach to a scalable tiered model. Established organizational alignment around customer development. Integrated customer journey with sales and product teams. Established robust renewal collaboration and integrated product development approach. -
Vice President Of Legal OperationsSilicon Legal Strategy Sep 2017 - Mar 2020San Francisco, California, UsLed the firm's efforts to deliver more efficient, consistent and effective legal services to improve client service and value. As a member of senior management, I identified, developed and implemented firm initiatives adopting best in class tools, technologies, processes and legal solutions to enhance traditional legal service delivery. Such initiatives included matters related to client service management, professional development, knowledge management, marketing and business development. -
Corporate AttorneySilicon Legal Strategy May 2015 - Sep 2017San Francisco, California, UsI advised emerging growth companies, entrepreneurs, and venture capital and angel investors on a variety of day-to-day corporate and business issues, including company formation and governance, commercial contracts, equity compensation, intellectual property protection and licensing, employee matters, and a wide range of business and commercial transactions, including venture capital and debt financings, strategic alliances and corporate partnering relationships, corporate restructurings and mergers and acquisitions. -
Startup & Venture Capital AttorneyFenwick & West Llp Oct 1999 - Apr 2009Silicon Valley, Ca, UsActed as principal outside counsel for private venture-backed companies and venture capitalists and worked directly with entrepreneurs and investors to establish and develop emerging companies in the high technology market. I provided legal and business advice on a wide variety of issues, including general corporate counseling, initial formation, equity incentive compensation, founder’s and employee agreements, board and corporate governance, IP protection and general contracts. Led C-level teams to execute on a broad range of business transactions, including venture capital financings, mergers and acquisitions, debt financings, strategic alliances, corporate restructurings and corporate partnering relationships, including alternate/complex structures involving limited liability companies. -
Vp Corporate CounselMellon Capital Management Corporation Aug 2004 - Sep 2005Boston, Massachusetts, UsStructured and led new product initiatives, including hedge funds and other commingled vehicles for sale in the US and abroad, including establishing all internal processes and negotiating client contracts and all related derivative and broker/dealer contracts. -
Private Equity M&A AttorneyKirkland & Ellis Oct 1996 - Sep 1999Chicago, Illinois, UsTransactional corporate practice focusing on complex private equity investment transactions, including leveraged mergers and acquisitions, restructurings, venture capital financings and management buyouts.
Katrin Robb Skills
Katrin Robb Education Details
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Northwestern UniversityHistory -
Northwestern University Pritzker School Of LawLaw
Frequently Asked Questions about Katrin Robb
What company does Katrin Robb work for?
Katrin Robb works for Voyager Search
What is Katrin Robb's role at the current company?
Katrin Robb's current role is Strategic Startup Leader | Proven COO Driving Growth to Exit.
What is Katrin Robb's email address?
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What is Katrin Robb's direct phone number?
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What schools did Katrin Robb attend?
Katrin Robb attended Northwestern University, Northwestern University Pritzker School Of Law.
What are some of Katrin Robb's interests?
Katrin Robb has interest in Kids, Cooking, Exercise, Gardening, Traveling, Investing, Electronics, Home Improvement, Reading, Crafts.
What skills is Katrin Robb known for?
Katrin Robb has skills like Venture Capital, Corporate Law, Corporate Governance, Intellectual Property, Securities Offerings, Securities Regulation, Project Management, Professional Services, Professional Mentoring, Legal Advice, Start Up Consulting, Start Up Ventures.
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