Membership Director
Flagstaff, Az
• Responsible for the acquisition of new members and retention of existing members through targeted sales and marketing techniques, relationship building, and the development of effective member retention strategies.• Increased overall membership retention by 10 percentage points, beating industry standard by 3 points.• Increased overall new member count by 3 percent.• Assist with social media and blog posts.• Coordinate the annual printed membership directory and visitors guide, map, and all other membership-based collateral materials.• Coordinate and create advertising campaigns using traditional media outlets –newspaper, radio, direct mail, and TV.• Responsible for the coordination and execution of major chamber events and network development activities including monthly “Business After 5” mixers, quarterly “Good Morning Flagstaff” speed-networking breakfasts, and the 2nd largest annual Chamber fall fundraiser “Evening of Jazz”.• Responsible for managing the Chamber Ambassador Committee which includes the scheduling and execution of business ribbon cuttings, monthly meetings, and the coordination of volunteers for various events and service projects.• Supervise and train Member Services Intern, Sales Executives and Front Office Staff.• Research and develop new programs and services that appeal to and attract a wide variety of member businesses including the development and implementation of the Tiered Dues Investment program.• Responsible for representing the Flagstaff Chamber at various local events, meetings and conferences and reporting monthly to the Flagstaff Chamber Board of Directors.