Katrina D'Amico Email & Phone Number

Milwaukee, Wi, Us

Coordinate and conduct small group and individual training sessions based on staff and organizational learning needs. Conduct ongoing needs analysis leveraging staff reviews, audits and employee feedback to adjust learning strategy and curriculum. Lead successful employee training sessions that resulted in improved job performance and employee satisfaction Create and maintain new training manuals on company standards Create and maintain workbooks using Microsoft Excel to… Show more Coordinate and conduct small group and individual training sessions based on staff and organizational learning needs. Conduct ongoing needs analysis leveraging staff reviews, audits and employee feedback to adjust learning strategy and curriculum. Lead successful employee training sessions that resulted in improved job performance and employee satisfaction Create and maintain new training manuals on company standards Create and maintain workbooks using Microsoft Excel to organize employee onboarding and training for proper documentation. Workbooks included documenting training time, trainers, follow ups, money spent, and employee progress. Created Cultural Employee Surveys that resulted in improved employee retention, change in corporate processes and a ‘Lunch with the Executives’ to give employees a connection with Corporate Develop and track auditing process of aging department and front desk to meet business objectives and improve quality Develop questionnaires in alliance with our values to be utilized during doctor recruitment and interviewing Show less

Planned and coordinated programs and activities for clients with special needs within home. Completed and handled employee reviews of employee’s skills and areas of growth. Handled and resolved client and staff concerns using conflict resolution and attentive listening skills. Performed personal care for clients within the home, particularly health care related tasks. Prepared and maintained records of client progress and services performed, reporting changes in client condition to… Show more Planned and coordinated programs and activities for clients with special needs within home. Completed and handled employee reviews of employee’s skills and areas of growth. Handled and resolved client and staff concerns using conflict resolution and attentive listening skills. Performed personal care for clients within the home, particularly health care related tasks. Prepared and maintained records of client progress and services performed, reporting changes in client condition to health care provider. Show less

Provided outstanding services and ensured customer satisfaction, by ensuring accurate and timely deliveries to customers. Responded to delivery related inquiries and concerns from customers, making last-minute order adjustments as requested by customers. Ensured that products are properly packed, stored and transported to avoid any accidents and damages.

Bachelor'S Degree, Education

Associate'S Degree