Kat Snyder Email & Phone Number

Palo Alto, Ca, Us

My main goal is to understand how to improve our relationship with wireless technology.Methods: Prototype testing, ethnographic research, contextual inquiry, usability testing, user-centered design principles.Tools: Mechanical Turk, Sketch, InVision, Craft (InVision), R, Python, Respondent, BigQuery- Plan, design, and run usability studies and surveys. Work with designers to iterate new flows.- Write up design insights and communicate them with design, product, and marketing.- Conduct interviews of various stakeholders - including residential wireless users, tech support agents, data analysts and call center managers.- Conduct design brainstorms, critiques, and sprints with our phone app designer.- Read papers, attend talks, and review previous literature on mental models of wireless technology.- Describe our research and design to VCs and other company stakeholders.I also develop enterprise software for tech support agents to help home wireless users troubleshoot their wireless connectivity issues.- Design UI and UX of software for call center support agents with Sketch, based upon user stories from the product manager, and research I undertook. Present design to front-end developer and QA team.- Design iconography for new product features and IoT devices- Design analytics dashboards for internal and external use

- Run heuristic evaluations and cognitive walkthroughs for websites and apps.- Translate UX constructs into defined metrics for the UX audit service at Go-Live Labs. - Interface with the development team to create proprietary design workflow tools for the audit process.- Conducted a hybrid competitive and comparative analysis on collaboration features of design tools, resulting in two features added to the product backlogConducted a cognitive walkthrough on our design workflow tools, adding design fixes to the product backlog - Conducted a competitive analysis on the UX of 4 remote user testing products.- Analyzed and communicated results from user testing on our website, resulting in changes to top navigation categories, imagery, and copy.- Write blog articles explaining aspects of user testing and usability testing.

Austin, Tx, Us

- Planned, designed and performed studies related to the research program.- Performed statistical analyses of data, and summarized results for publication. - Validated a colleague’s eye movement data processing tools. Hand-coded eye movement event data and chose tool parameters to reach 95% accuracy of detecting an event with 33 ms timing accuracy of the onset/offset of each event.- Wrote scripts to summarize and interpret eye movement datasets and body location datasets. - Built tools for multidimensional time series data analysis. - Designed experiments and interpreted trends with respect to previous work. Unlike previous work with slower reaching movements, time to reach did not increase with task difficulty.PAPERS AND CONFERENCE ABSTRACTS Eye Movements, Visual Search and Scene Memory, in an Immersive Virtual Environment. Kit D, Katz L, Sullivan B, Snyder K, Ballard D, et al. PLoS ONE 9(4): e94362 (2014)Perceptual Learning: Plasticity and adaptation Visuomotor adaptation to random rotation transformations in a continuous tracking paradigm. Katherine Snyder, Lawrence Cormack, and Mary Hayhoe. Vision Sciences Society Conference 2014. Abstract in J Vis August 22, 2014 14(10): 662Learning Representations and Detecting Changes in Complex Environments. K Snyder, D Kit, B Sullivan, M Hayhoe, D Ballard; Proceedings from IEEE 9th International Conference on Development and Learning 2010.A computational model for change detection in familiar environments; D Kit, B Sullivan, K Snyder; Vision Sciences Society Conference 2010. Abstract in J Vis August 2, 2010 10(7): 743The effect of experience on visual capture in a virtual environment. K Snyder, BT Sullivan, R Revia, M Hayhoe; Journal of Vision. Vision Sciences Society Conference 2009.

Austin, Texas, Us

I was the first director of a new student housing co-op for a year during my 3 years living in co-ops in Austin. I helped to create an engaged organizational culture in the new co-op by urging people to participate in the co-op's political process. When I facilitated house meetings, I looked especially for people who did not yet realize they would make good co-op officers and encouraged them to run for office. Even though parts of the building were still under construction when the residents moved in, I managed to retain the 57 residents budgeted for fall semester and increase the number to 61 in the spring. My tenure as director gave me valuable experience creating positive organizational culture and process while bringing together and fostering collaboration amongst a group of strangers.

Bachelor Of Science (Bs), Symbolic Systems

Education record

Education record

Education record

Master'S Degree, Psychology