Katsuko 賀津子 Sugiyama 杉山 Email and Phone Number
Katsuko Sugiyama is an independent Leadership Coach and Bilingual (J/E) Facilitator specialized in global leadership competences development as well as global business communication skills development for the executives, next-generation leaders, associates, and the team members to maximize their effectiveness as global leaders. Katsuko is a practitioner and a Senior Facilitator of Personal Leadership − Making a World of Difference ® (https://www.plseminars.com/facilitators/katsuko-sugiyama-ma/), a framework and day-to-day practice to enable us to discern the best way forward in the face of difference, uncertainty and change. She incorporates the Personal Leadership framework into her leadership coaching to enable the client to discern the best way forward in facing the ever-changing and uncertain world. Katsuko brings over 25 years of experience in international business in Japan and the U.S. She has worked as an internal business partner, external consultant and coach in the areas of product development, operations, and project management in a wide range of industries including: Biotech/Pharma, Financial Services, Information Technology, Management Consulting, and Education.Katsuko holds a Master of Arts in Intercultural Relations from Lesley University, Cambridge, Massachusetts with a specialization in training and consulting, and her Bachelor of Arts in Intercultural Studies from Kobe College (Kobe Jogakuin), Japan. Born and raised in Osaka, Japan, Katsuko has been living in Boston Massachusetts since 1992. She enjoys playing tennis, practicing tai chi and Svaroopa yoga.
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Leadership Coach And Bilingual FacilitatorSelf-Employed May 2011 - PresentBoston, Ma, Usa And JapanArea of Focus and Coaching & Facilitation Expertise:• Global leadership development – i.e., navigating through changes; from managing to leading• Cultural competence development – i.e., global presence, adapting/integrating differences• Global communication effectiveness• Bilingual (English/Japanese) business communication• Mindfulness, individual/team well-being, and personal resilienceIndustry Experience: • Recognized Personal Leadership Senior Facilitator - Personal Leadership Community • Certificate in Positive Psychology - The University of North Carolina at Chapel Hill• Qualified Administrator of Intercultural Development Inventory - IDI LLC• Certified Consecutive Conference Interpreter (English/Japanese) - Simul Academy• Professional Coaching Certificate Programs - New Ventures West, WBECS/Accelerating Coach ExcellenceOngoing Engagements Include:• Executive Coach – Simmons University; Personal Leadership Seminars, 3D Leadership Group; MCML Consulting, Gratitude Network, etc.• Facilitator/Consultant – NeuroLeadership Institute, Cultural Awareness International, Action for Results, Inc., Personal Leadership Seminars, Dwellworks, Learnlight, etc.
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Associate ConsultantLiw - Leading Initiatives Worldwide Jan 2022 - Present
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On Call FacilitatorCenter For Creative Leadership Feb 2022 - Present -
Executive CoachSimmons University Institute For Inclusive Leadership Aug 2018 - Present -
Training FacilitatorNeuroleadership Institute Jun 2018 - PresentApac And North America -
Consultant/Trainer/Business CoachMcml Consulting Services Jul 2013 - PresentBoston, Ma -
Leadership CoachThe Gratitude Network Jan 2019 - Present -
Vice President, Investor ServicesBrown Brothers Harriman Jul 2005 - May 2011Privately-held financial services firm serving clients globally with approximately 4,000 professionals in sixteen offices throughout North America, Europe and Asia* Developed and managed relationships with global asset managers and offshore fund trustees to build their capacity for working effectively with Japanese clients - assets under custody grew two-fold each year in 2009 and 2010]* Collaborated with internal legal and business teams to ensure optimal satisfaction of requests and needs specific to Japanese clients -- resulted in high assessment scores by clients (averaging over 5 on a 7-point scale)* Led the launch process of Cayman-domiciled funds targeting Japanese investors -- often selected as a preferred service provider and gaining referrals from existing clients to new business -
Product ManagerAdvisortech Corporation Jan 2000 - Mar 2004Independent software company to develop web-based investment consultation and transaction technology for financial advisors in Japan, Korea and Germany* Analyzed and assessed cultural applicability of product lines for the Japanese market resulting in high efficiency of product development and contributing to cost reduction by avoiding redundant and unnecessary software development* Managed localization for German and Japanese system releases resulting in higher usability of the system in each region - based on end-user feedback* Managed end-user training in Japan, resulting in higher user confidence in usability and applications of the system 95% positive feedback in evaluations by participants* Developed on-line user help systems and documentation in English and Japanese
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Od & Training AssociateAction For Results, Inc. Sep 1998 - Aug 2000International consulting firm working with healthcare organizations for strategic planning, product development process optimization and portfolio and project management* Researched and managed implementation of core training curriculum and project management methodology for a major healthcare organization* Developed an intercultural communication learning module in the project management methodology program resulting in higher cultural competence of trainees -
Diversity And Intercultural SpecialistThe Leagora Group Apr 1997 - Mar 1999Consulting services provider to corporate and nonprofit organizations for diversity and intercultural relations, specializing in training and conflict management* Created customized initiatives, utilizing training programs and assessment tools, for managers and HR staff* Conducted numerous intercultural and diversity training programs, including a course on global thinking for international finance managers and pre-departure training for executives relocating to Japan -- evaluations consistently high (above 4 on a 5-point scale)
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Program ManagerNcn Institute May 1995 - Jun 1996Privately-owned educational services agency providing academic guidance, educational and intercultural counseling and career guidance for the Japanese exchange students in the US universities.* Managed the Boston-area programs for 40-50 students throughout their academic year
Katsuko 賀津子 Sugiyama 杉山 Education Details
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Intercultural Relations Specializing In Training And Consulting -
New Ventures WestProfessional Coaching Course (Pcc) -
Idi Llc.Intercultural Develpment Inventory
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Simul AcademyConsecutive Interpretation (J/E)
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Intercultural Studies
Frequently Asked Questions about Katsuko 賀津子 Sugiyama 杉山
What company does Katsuko 賀津子 Sugiyama 杉山 work for?
Katsuko 賀津子 Sugiyama 杉山 works for Center For Creative Leadership
What is Katsuko 賀津子 Sugiyama 杉山's role at the current company?
Katsuko 賀津子 Sugiyama 杉山's current role is Global Leadership and Cultural Competency Development Coach and Bilingual Facilitator (E/J).
What schools did Katsuko 賀津子 Sugiyama 杉山 attend?
Katsuko 賀津子 Sugiyama 杉山 attended Lesley University, New Ventures West, Idi Llc., Simul Academy, Kobe College.
Who are Katsuko 賀津子 Sugiyama 杉山's colleagues?
Katsuko 賀津子 Sugiyama 杉山's colleagues are Thomas Plingen, Coach Saad Maher, Abigail Kydd, Ming Zhang, Russ Pierce, Edna Parrott, Kraus, Roberta, Phd.
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