Katt J. Email & Phone Number

Los Angeles, California, United States

• Manage Professional Services Delivery Projects to ensure timely and successful implementation of solutions for FireMon customers.
• Collaborate with cross-functional teams to streamline the customer journey from Sales Hand off to Services Hand off, enhancing customer engagement and satisfaction.
• Oversee project timelines and deliverables, ensuring solutions deliver value to customers on schedule.

Los Angeles, California, United States

• Planning and executing projects aligned to product vision throughout the full product lifecycle, delivering to schedule, managing product creation costs, maintaining team health, owning processes, driving continuous.
• Plan project milestones which breakdown work into incremental value and ensure projects/programs deliver on good customer experience by partnering with Product and Tech Leads to align… Show more Planning and executing.
• Plan project milestones which breakdown work into incremental value and ensure projects/programs deliver on good customer experience by partnering with Product and Tech Leads to align work with clear Product outcomes.
• Execute projects to quality and deliver on time by actively managing backlog, partnering with discipline managers for resource allocation, maintaining burn down charts, tracking risks and mitigations and ensuring.
• Manage stakeholder expectations through interpreting and communicating stages of execution and describing trade-offs for accelerating timelines or reducing risks to invested audiences, as well as maintaining visibility.
• Lead and nurture effective and healthy teams by partnering with discipline managers to build psychological safety (an environment where it is safe to fail) and build trust by regularly soliciting feedback through.

Irvine, California

• Senior Project Manager, Application Development & Business IntelligenceResponsible for the successful initiation, planning, design, execution, monitoring, controlling, and closure of external client-based projects..
• Provide strategic project oversight of tasks, deliverables, and stakeholders
• Deliver high level project reporting… Show more Senior Project Manager, Application Development & Business IntelligenceResponsible for the successful initiation, planning, design, execution, monitoring, controlling.
• Deliver high level project reporting to PMO utilizing advanced metrics and reporting tools
• Accountable for strategic management of complex projects (including large migrations)
• Manage project prioritization, calendar/scheduling, job routing, execution, follow-up, and final QA process

Mission Viejo, California, United States

• Project Manager for Printer, Mobile Device, & Networking Project Team for UCSD and all affiliates.
• Ensure that the transition of projects from sales to delivery and operations achieves intended outcomes and provide quality services on time.
• Relay client needs to the leadership team, set realistic expectations, and monitor their satisfaction.
• Work cross-functionally to solve problems and implement changes.
• Communication and execution of solution hand-over to client services… Show more Project Manager for Printer, Mobile Device, & Networking Project Team for UCSD and all affiliates.
• Communication and execution of solution hand-over to client services, technology and other teams. Communicate/collaborate with clients and colleagues to gather and disseminate project needs.

Glendale, CA

• QA tester for all platforms on Disney Mobile Applications QA team.
• QA Specialist for all Apple and Android Mobile devices and tablets
• Regression testing on daily builds from the development team
• Bug reporting and tracking using internal tracking tools
• Daily stand-ups, triage meetings to address bugs in a timely manner
• Create and maintain process documentation for Mobile QA testing team

Orange County, California Area

• On-Call 24 hour Personal Assistant & Project Manager for LarpHouse YouTube hostHandled all day-to-day personal & professional responsibilities for client:
• Scheduling and appointment keeping (personal and professional)
• Shopping and restocking supplies (personal and professional)
• House/Studio maintenance, upkeep and repair (personal and professional)
• Financial tracking and balancing (personal and professional)
• Manage requirements for creative projects

Hunt Valley, Maryland

• Project Manager, Specialist: Tools Platform - Global Strategic Services
• Ensure that all stakeholder requirements are represented
• Ensure that requirements are complete and comprehensive
• Ensure stakeholders understand what is being built
• Ensure stakeholders always understand if they are not getting what they asked for
• Ensure that stakeholders always know what is happening

Irvine, CA

• Global CS Telephony Program/Platform Manager, with the following responsibilities:
• Created the Global CS Telephony Roadmap for the company
• Responsible for new and innovative applications to our global telephony system to help improve both the internal success and customer facing experience of the telephony system
• Managed CS resources to deploy successful CS focused Telephony projects
• Weekly reporting meetings to global stakeholders and executives to show program success
• … Show more Global CS Telephony Program/Platform Manager, with the following responsibilities:

United Health Group

• Supported 1,500 end user environment during merger/acquisition. Responsible for the following:
• Resolving technical problems for employees via phone, email, walk-up
• Specializing in Outlook Exchange Migration, VPN and Active Directory, as well as hardware/software troubleshooting
• Detailed documentation and ticketing system utilized, as well as specific escalation procedures for more complicated issues such as Network outages, Server resets and Data Center concerns.

Costa Mesa, CA

• Designed and led the team which handled the administrative IT process and asset management for an international corporation’s 3000 end user hardware/software and mail server migration project. Responsibilities included:
• Managed project through all four stages of Project Management
• Worked closely with IT Hardware Team during the project to ensure success
• Hired, motivated and managed four-person administrative team to help with the project
• Weekly metrics and status report to… Show more Designed and led the team which handled the administrative IT process and asset management for an international corporation’s 3000 end user hardware/software and mail.
• Weekly metrics and status report to the stakeholders and executive team until completion