• Completed CRM migration to unified system and collaborated with Directors to reconcile all records and revenue sources • Developed fundraising reports and meeting minutes for leadership team and board committees • Collaborated with Philanthropy Directors to design and implement creative, accessible, and innovative membership and annual giving programs. • Analyzed monthly revenue reports to make data-driven decisions to identify areas for additional growth and value for membership, and to increase annual giving.• Executed a donor-centric engagement strategy including providing concierge box office services, organizing patron group events and tours with mission driven experiences and regular communications to patrons/members • Primary lead for Membership and Patron Group renewals and developed an annual membership recruit campaign utilizing prospect research tools,• Coordinated all distribution of invitations, welcome packets, renewal and acknowledgement letters, invoices, and event correspondence/ RSVPs • Developed a balanced budget for Membership and patron stewardship in addition to developing a budget for patron events and annual gala. Processed purchase orders and tracked expenses • Created Friends of the Long Center Education Programs patron circle to support three annual programs and build the Education endowment• Solicited ticket sales for annual gala and coordinated details for sponsors and tables. Lead staff assignments and briefings, utilized GiveSmart auctions for fundraising items• Supervised Philanthropy and Engagement Intern

Manages all gifts and contributions for the Museum.• Analyzes fund and gift data to provide strategic support for the information needs of the Development Department.• Runs donor, member, and gift reports required to help the Development Department track progress towards fundraising goals.• Create reports, lists, tracks pledges and sets up Campaigns, Funds and Appeals.• Pulls mailing lists for all donor and member-related mailings, e-blasts, and special events.• Maintains database integrity.• Liaison to the Finance Department to ensure coding and entry is accurate and timely.• Liaison to the IT Department to ensure all updates and issues with the CRM are handled in atimely manner.• Assists Director of Development in researching information for the year-end audit as requested by Finance Department and auditors.• Continuously seeks performance and process improvement and supports department goals.• Supports the Events and Communications Teams as needed.• Attend and contribute to the Museum’s Tessitura User Group meetings and lead staff training sessions.

Assists the Shangri La Tour Manager by taking tour reservations, coordinating guide and driver work schedules, assists in processing payroll for Shangri La staff, office organization, maintaining tour statistics, greeting and checking visitors in as they arrive for tours, able to problem solve creatively and efficiently. Provides excellent customer service to a diverse audience at all times.