Katy Barker Email & Phone Number

- Supervise the lifecycle of new design projects, from overseeing incoming art to proofing and obtaining final customer sign-off for print production.- Assist in resolving artwork or print concerns with customers and vendors, optimizing projects for production.- Manage work order production schedules, providing information to sales, customers, and management on delivery dates, schedules, and order exceptions.- Monitor order quality, accuracy, and timeliness to ensure fulfillment of customer commitments.

Guelph, Ontario, Canada

- Served as the liaison between sales, customers/designers, and production partners for new designs, accounts, and business transitions.- Orchestrated and supervised all preproduction activities for first-run packaging projects, including planning, risk mitigation, communication, organization, and tracking.- Monitored project status to meet production milestones and timelines, ensuring timely completion aligned with stakeholder objectives.- Followed up on pending information from suppliers and printers, addressing missing specifications, cost estimates, proof feedback, and invoices.

Guelph, Ontario, Canada

- Ensured precise order details by verifying information with customers for right-the-first-time accuracy.- Coordinated change order requests, collaborating with the purchaser and confirming details with customers.- Facilitated and monitored work order progress, collaborating with internal stakeholders to ensure precise and punctual delivery of top-quality products in full.- Proficiently prepared packaging sales orders for invoicing and communicated payment requirements for overdue accounts.

Mississauga, Ontario, Canada

- Efficiently processed orders, returns, and exchanges within established timelines.- Addressed customer inquiries, skillfully resolving issues to enhance overall customer satisfaction.- Collaborated with internal teams to convey customer requirements and proactively addressed challenges and opportunities.- Prioritized work orders for follow-up, considering factors such as age and status, ensuring the timely delivery of complete and high-quality packaging.

- Led the design and development of over 15 print and web communication projects for CESAR.- Produced visually appealing graphics to enhance visibility of upcoming CESAR events.- Established and managed a comprehensive Google Drive database housing photos, graphics, and promotional materials.- Maintained effective communication with supervisor and fellow CESAR staff, ensuring successful achievement of objectives for promotional materials.

Toronto, Ontario, Canada

- Developed comprehensive production plans encompassing timelines, budgeting, and material requirements for the Grad Book Committee.- Acted as a liaison between all internal and external production stakeholders, ensuring successful coordination for the timely completion and distribution of the grad book.- Demonstrated effective problem-solving skills by resolving any design or production-related issues, while also assessing and mitigating associated risks.- Efficiently sourced and managed all materials and supplies required for production and ensured the availability of these resources to support a smooth and uninterrupted production process.

Mississauga, Ontario, Canada

Small Format Digital Press Operator- Analyzed job orders to ascertain print quantity, stock specifications, colour requirements, and unique printing instructions.- Thoroughly inspected printed items to uphold quality standards and align with both client and company specifications.- Ensured prompt and top-tier output for all designated orders, optimizing press productivity and minimizing material waste.- Proficiently managed setup, operation, and maintenance of iGen4 presses, performing operator-level repairs, adjustments, and general maintenance as needed.Customer Service Representative (CSR)- Executed vital customer activities such as order entry, resolving issues, and invoicing through Avanti Slingshot MIS software.- Ensured precise filing and meticulous record-keeping of customer modifications, charges, and requests.- Supervised daily production quality control, conducting spot-checks to verify adherence to job docket specifications.- Continuously monitored job progress using production schedules to guarantee timely completion and shipment of orders.

Toronto, Ontario, Canada

- Delivered front-line service, addressing incoming and outgoing customer needs and business inquiries.- Performed inventories, offering supply and resource recommendations to enhance job efficiency and on-time completion.- Provided administrative and organizational assistance in a dynamic, multifaceted setting, including tasks such as sorting, data entry, paperwork processing, and diverse format/material printing.- Managed operations as a key holder, overseeing opening and closing procedures, cash handling, cash flow maintenance, and till closure as needed.

Bachelor Of Technology, Communication And Design

Activities and Societies: Xplor Ryerson, Ryerson Letterpress Club, GCM Colloquium, RyepackProgram: Graphic Communications Management

High School Diploma

Activities and Societies: World Vision Club, Environmental Club, Young Women On The Move, Yearbook