Katy Birchett-Smith, Mba Email & Phone Number

Leading the product development efforts to improve existing products, introduce new products that fit well with the Europe Express brand, and proactively engage with our Sales counterparts to share product knowledge.Established in 1990, Europe Express specializes in providing high-quality, affordable travel. We create customized itineraries at competitive prices for all our clients' needs including air, hotel, special accommodation, rail, car rental, transfers, sightseeing, and pre/post cruise packages. With the most extensive product and services throughout Europe’s 22 most visited countries, we provide seamless, multi-destination travel experiences from beginning to end.

Oklahoma City Metropolitan Area

Oklahoma City, Oklahoma Area

Oklahoma City offers all of the culture, cuisine, attractions and amenities you’d expect in a modern metropolis. And with its rugged Western past, working stockyards and title as “Horse Show Capital of the World,” it’s rich in cowboy culture as well. From family fun to romantic retreats to outdoor adventures you won’t find anywhere else, Oklahoma City has plenty of hustle without all the hassle.

Remote

Creative Group designs global programs and experiences that reward excellence and inspire people to reach their full potential – we call it Thrivability. We have been motivating people since 1970. As a performance improvement company, we specialize in engagement, incentive and recognition solutions, and end-to-end meeting and event management. Creative Group has been honored with the CMI 25 Award, recognizing the top 25 most influential meetings and incentive management companies in the U.S., since the award’s inception in 2007.

Santa Rosa, Ca

Create budgets, price and develop product for over 150 tour itineraries annually. Liaise with a global network of sales managers, product managers and managing directors for the successful implementation of specific adventure travel itineraries throughout North America. Build and maintain strong working relationships with 300+ partner hotels, suppliers and vendors. Responsible for all supplier contracts for each tour company and ensuring all contracts are to budget. Manage a cross country team of coordinators who are responsible for the reservation of each series and over 15,000+ passengers annually.

Planned, staffed and managed daily operations for East Coast satellite base and supervised all tour/travel guides through trip reviews, trip briefings and provided 24-hour emergency support to guides while on tour. Arranged and managed East Coast hotel and leader accommodation contracts. Communicated daily with TrekAmerica's UK-based sales and marketing teams ensuring and conducting last minute bookings, brochure and website edit and product alignment.

Greater Los Angeles Area

Cultivated a successful recruitment, interview and training program that hired and coached over 100 new tour guides per year. Developed and implemented up to six concentrative and rigorous training programs per year. Each training program encompassed driver coaching, tour accounting, destination knowledge and tour troubleshooting/problem-solving. Managed up to 100 tour guides throughout the year and provided support with on-the-road issues and passenger enjoyment. Responsible for regular performance reviews for all new trainees, terminations/disciplinary action and continual development and retention programs for all new tour guide staff.

Usa And Canada

Master Of Business Administration (Mba), Sustainable Management

Ba, English, Spanish, Esl