- Lead in Account Management, including Accounts Created for all New Hires during the Onboarding Process and Disabling Accounts during Off-boarding. - New Hire Training and Overview on how to use Company Software.- Maintain Strong Relationships with Employees - Provide direct End-User support for users at all offices and remote sites. - Perform Mobile Device Management, and Administrate Directory Services- Facilitate & maintain an accurate IT Asset Inventory- Support Infrastructure, Application, and Security Maintenance & Projects- Support Active Directory - Provide support for both Apple and Windows (PC) devices- Adapt to new technology as it is introduced into the environment

• Handle all on-site event operations for our corn-hole league• Work with a team to do all set up/take down as well as overall event operations for volleyball and softball tournaments• Worked on-site for the "Start-Up Games" and "Level Up Games"

• Administrative support for all teams Austin and SF.• Troubleshoot ISP/WIFI/VoIP issues (Nextiva VolP - new users, new devices, new groups, phone provisioning) • Provide direct End-User support for users at all offices and remote sites.• Facilitate & maintain an accurate IT Asset Inventory• Project manage special initiatives (office facility relocation) • Develop and maintain strong relationships with internal stakeholders and external contacts • Facilitating/planning recurring and quarterly on-site and off-site events • Plan and facilitate recurring and quarterly office events• Develop ATX facilities SOPs • Create ATX office internal operations training• Support San Francisco and other regions with department needs: troubleshooting docs, best practices (including our Austin, San Francisco, Chicago, and New York offices)• Maintain inventory and replacement of office equipment for both on-site and off-site operations • Communicate logistics to suppliers, maintenance personal, interviewees, and philanthropic partners • Coordinate confidential staff on-boarding and off-boarding for all department staff including computer reconfiguration and system accesses including Dropbox, Salesforce, Google Administration, Microsoft Office, Zoom, and Slack

Set up multiple Marketing Plans based on types of insurances offered by State Farm (Health insurance, Car insurance, Motorcycle, etc.) that correlate with the target market that would be in need of each insurance coverage. Spread information/did site visits to pass out insurance information to places of business that could benefit from StateFarms insurance coverage options. As well as figure out what places of business would be in need of the information (Motorcycle shops: Motorcycle insurance or High Schools: Car Insurance) Set up booth events to market StateFarm insurance

Managed our rewards card system at different places of business who are clients with FlockTAG/use our system, market the company by passing out cards, teach new accounts how to use card readers/fix any technical difficulties with tablets