Over 15 years experience in Customer Service. Working in a variety of settings gaining experience with different business’s and absorbing the differences in which they work to gain better knowledge handling different situations. Qualified in Level 3 Customer Service NVQ whilst in a supervisory role back in 2008. Achieved an award from Staffordshire University for most improvement in grades from mocks to finals proving I’m hard working and persistent in gaining what I need to be good at what I do! Strive to be successful in any given role to reach personal goals whilst helping my employer get the best experience for their business.