Katy Clair Email & Phone Number

Portland, Oregon Area

As the Director of Brand Services I manage the day-to-day execution of marketing campaigns, multi-studio marketing and sales projects and programs from conception to completion with an understanding of how each project aligns with Travel Oregon strategic plan. This includes providing leadership and oversight of Travel Oregon’s brand and creative work, cross-studio marketing functions and supporting the GM VP by providing additional leadership and oversight of the department, as needed. My role provides guidance and leadership that includes aligning studios and teams to coordinate project and program implementation, the management of project and program deliverables, timelines and budgets. In this role I'm also responsible for developing and maintaining industry and corporate marketing, partnerships/sponsorship and integrating those into marketing initiatives where alignment is appropriate. In this role I support and empower our industry partners by working to build awareness of how to successfully best connect with our marketing channels in order to help Oregon’s tourism industry speak with one voice. And also in this role I manage staffing, priorities, outcomes and budgets for the Marketing Services team and am a member of Travel Oregon’s senior management group.

Portland, Oregon Area

As the Marketing Manager I manage the day-to-day execution of marketing campaigns and projects from conception to completion with an understanding of how each project aligns with Travel Oregon’s key marketing strategies. This includes aligning teams in order to coordinate project implementation, and the management of project deliverables, timelines and budgets. My role is also responsible for developing and maintaining industry and corporate partnerships/sponsorships and integrating those into marketing initiatives where alignment is appropriate. Additionally, I supports and empowers our industry partners by building awareness of how to connect with Travel Oregon’s marketing channels in order to help Oregon’s tourism industry speak with one voice.

Portland, Oregon Area

As the Account Executive I serve as the hub for projects that involve multiple studios (e.g., communications, creative, integrated marketing, marketing services). Critical to this role is understanding how each project aligns with brand voice and style, as well as Travel Oregon’s key strategies. In this role, I manage day to day execution of marketing campaigns from conception to completion. And also lead on corporate and industry partnerships, maintaining existing relationships and establishing new.

Portland, Oregon Area

- Global Marketing and Administrative Support - Project Management- Industry partnership support

Portland, Oregon Area

I manager our Customer Service department, Nordstrom Card program, and all cash management.

• Responsible for installing inventory management and sales software on new sales devices. • In charge of staffing, scheduling, and related activities for 14 full and part time employees. Responsible to cash management and credit transactions totaling $68 million annually. • Acted as point of first contact for Nordstrom customer service, becoming an expert in many fields. • Driver of store participation in Nordstrom Rewards credit and debit programs, with over 79% year to date, exceeding company wide average of 60%. • Assist in recruitment, hiring, and employee training.

• Created and promoted numerous sales events based upon loyal customer base. Preparation and execution focused around phone campaign, stock organization, floor merchandising, intense team sales goals, and daily execution. • Supported and trained employees in departmental attire certification program. • Contributed towards 5% annual sales increase by coaching sales team, merchandising product daily, and following product sale trends to make sure inventory best matched customer needs. • Department valued in top 20% across Nordstrom.

• Selected to Future Nordstrom Leaders program; providing customer service skills designed for department sales success and coaching methods to promote success in peers.• Exceeded personal sales goals set by management on a daily basis; was a contributing member of a competitive sales team that beat event sale goals by 25%.

Bachelor Of Arts, Political Science

Retail And Consumer Science

Activities and Societies: Alpha Phi, Relay for Life, Sigma Alpha Lambda academic fraternity.