Katherine Mundell Email and Phone Number

- Led idea conception and implemented strategic initiatives into designs for a range of in-store environments.- Drove the creative strategy process for in-store initiatives.- Developed design solutions that elevated new concept stores, in-store executions, and new fixture development.- Collaborated closely with internal departments and key vendors to bring brand experiences to life across various mediums and formats.- Partnered with Managing Producers, Photo Coordinators, and Digital Asset Coordinator to ensure effective photo productions and asset management.- Led initiatives through all stages of creative development, ensuring timely and budget-conscious execution.- Managed in-store digital elements, integrating brand content with a unique point of view.- Led key vendors and support functions to ensure project success from timing, budget, and quality perspectives.- Developed and followed timelines to ensure accurate and timely delivery of final creative collateral.- Remained current with the latest retail design techniques and best practices to inform creative strategies.- Participated in strategic discussions around creative positioning, trends, and consumer behavior with Marketing, Merchandising, Visual, and Partnership teams.- Acted as a subject matter expert and championed process improvement initiatives.- Presented creative strategies and execution ideas to business leaders and executives.

- Organized and prioritized workload to delegate responsibilities among colleagues and team members.- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.- Conducted research and gathered key information for use in upcoming project planning.- Managed online communications from social media, email and website sources.- Maintained open communication by presenting regular updates on project status to clients.- Sourced, vetted and managed vendors needed to accomplish project goals.- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.

- Built and maintained strong relationships with existing and potential clients.- Primary point of contact for clients, addressing inquiries and resolving issues promptly.- Conducted regular meetings with clients to discuss their needs and provided updates on product offerings.- Developed and implemented sales strategies to achieve revenue targets.- Identified and pursued new business opportunities and potential clients.- Conducted market research to understand industry trends and identify growth opportunities.- Coordinated and managed product presentations and demonstrations in the showroom.- Ensured the showroom was well-organized, visually appealing, and showcased products effectively.- Collaborated to create engaging displays and promotional materials.- Processed and managed client orders, ensuring accuracy and timely delivery.- Monitored and tracked order status, providing clients with regular updates.- Developed account plans to outline strategies for achieving client goals and objectives.- Communicated client feedback and requirements to relevant departments for continuous improvement.- Participated in team meetings and contributed to strategic planning discussions.- Provided exceptional customer service by addressing client needs and concerns promptly.- Assisted clients with product selection, offering expert advice and recommendations.- Organized and participated in trade shows, industry events, and client presentations.- Represented the showroom and brands at events, networking with industry professionals and potential clients.- Coordinate event logistics, including booth setup, product displays, and promotional activities.

- Built customized look books, line sheets, and inventory spreads using Microsoft Excel and Brandboom.- Supported sales representatives in meetings and potential clients.- Prepared samples and content for trade shows and in office events.- Disseminated press releases and updates to sales team and clients.- Maintained office services by managing outlook calendars, tracking shipments, preparing expense reports facilitating travel arrangements and additional office tasks as required.- Coordinated shipments and messenger services for most cost efficient and timely distribution of goods.- Organized and maintained showroom to be always “retailer ready” presentation standard.

- Provided prompt, courteous service to every individual entering the showroom.- Supervised inventory and placed orders to replenish low running supplies.- Generated personal sales to meet or exceed established sales goals.- Kept showroom expenses appropriate and reasonable to drive operational efficiency.- Liaised with the marketing team to identify and develop sales and promotional events.- Worked with the CEO to determine key details for showroom light fixtures, flooring and accessories.- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.- Reviewed sales and gross profit reports to determine options for increasing market growth.