Katy Lloyd Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

Auckland, New Zealand

My husband and I started Halo Consulting - a Tech and Digital Recruitment Agency along side another founding director in 2013. My husband has worked full time in the business and I have provided People and Culture and Coaching expertise throughout. Halo was acquired by Consult Recruitment in 2020.

Auckland, New Zealand

Senior People and Culture role. I have two key partnership roles partnering with GM of Transport and Infrastructure (who leads 600+ people) and their leadership team, and partnering with our Auckland Regional Manager (1200+ people). I provide strategic and generalist support across the full suite of the HR spectrum including leadership and team development, change management, performance and remuneration, talent development and succession planning, engagement and culture planning, and data driven insights. Alongside this I engage with coaching clients within the business who work at senior strategic and operational levels. I actively working with our People and Culture Centres of Excellence to design and deliver a full HR suite of People and Culture initiatives to support and deliver our company strategy. Development and delivery of our group wide global leadership and talent programmes is a particular area of focus and specialty. I am also involved in strategic group transformation programs.

Auckland, New Zealand

Strategic and operational partnership with the GM Information Technology and his leadership team.Key OutcomesDevelopment and delivery of Technology’s People and Culture PlanDeveloped and Delivered development planning workshopsDelivered change management workshopsPart of Technology Leadership Team Weekly planning/review/coaching with GM TechnologyManagement of performance issuesAssisted with design and implementation of change programmePartnered to deliver Annual Performance ReviewsPartnered to deliver Annual Engagement Survey and planning

Auckland, New Zealand

This role dealt with individuals and groups at all levels of the business ranging from preparing board papers and presenting to our executive team, down to frontline staff. Development and implementation of key initiatives to enhance the culture and collaboration for the group. Involved reaching over 8000 employees across multiple lines of business. Key outcomes Development and delivery of recognition programme that lifted the relevant engagement score 4% across the group Development and management of ongoing culture programme and embedding new values across the groupDevelopment of Diversity and Inclusion strategyDevelopment and delivery of collaboration programme across national HR team of over 100 people Part of team that Designed pilot innovation platform and roll out planRoll out of digital workspace programme (transition to Google) across business and champion within HR teamRegular facilitation of workshops Role included focus on Organisational cultureOrganisational valuesInnovationCollaborationBusiness strategy RecognitionTalent identification and development Introduction of new technology Diversity and inclusion Engagement Employee value propositionInternal communication Leadership developmentStrategy development Programme design and delivery Board paper preparation Sponsor management

Responsible for the operation of the Auckland Mail Centre. 24/7 operation with approx 400 people across 4 shifts and 20 teams. Was part of the national leadership team and was involved in national and strategic projects Key Outcomes Two full site restructures designed and executedEstablished of trainee leader development programme Lift in all operational performance results to regularly be the county’s top performing Mail Centre Lead the site crisis management plan to support network crisis management for Christchurch earthquakes Implementation of numerous safety and wellbeing programmes for our employeesrecruitment and development of a strong leadership team I was a key part of the national leadership team across all Mail Centres in the countryDeveloped detailed budget reporting for our site Role includedLeadership developmentProcess optimisationRecruitmentStructural optimisation Change management Matrix organisational management Performance management Employee relations management Workforce planning RecruitmentBudget setting and managementUnion relationshipsCulture and recognition development Business continuity planning

Auckland Mail Centre

Responsible for management of evening shift. Approx 100 people over 7 teams alongside 3 other operations leaders Key Outcomes Established operating rhythm with operations leaders to improve site communication and collaborationIntroduced shared accountability for metrics across all shifts Introduced shared scorecards for the site Proposed and completed restructure of our local engineers to a national structure with the other sites Established a consistent process for site one on ones and development plans with all team membersRole included Leadership development Employee relations Union relationshipsPerformance improvementHealth and safety Budget managementManagement of on-site engineers Role design Restructure

Auckland Mail Centre

New role as part of a restructure that involved the combination of business support teams across two sites. Varied range of areas of responsibility; admin support, machine technicians, production analytics, health and safety. Key Outcomes Blending team roles and cultures across two sites Significant cost reduction through process optimisation and removal of duplicated processesSuccessful end to end design and implementation of new shift structure for entire site Role included Merging teamsDevelopment of team culture Role designInput and project management of whole site restructure Restructure of team Design of workflow to support for whole site Process reviewRecruitmentContract management Facilities managementContractor management

Auckland Region

Responsible for integrating three different types of mail processing technology, moving two existing sites into a separate purpose built site. Required working with a wide range of operational and project parties to ensure processes were clearly understood, followed, reviewed and improved. Key Outcomes Ensuring collaboration between all local site leaders and the project team.Mitigating any conflict between site leadership teams and project team. Successful implementation of new processes and machinery in the new site Successfully closing down two old sites Ensuring all teams were informed/trained prior to new technology and processes going live.

Manawatu Mail Centre - Palmerston North

This was a site turn-around role. There was a major change project taking place nationally and this site had been delayed twice due to poor performance, poor leadership and staff morale. For the first six months I was the sole operations leader managing all staff. I worked with the site leader to recruit the new leadership team, turn around performance and implement the change process with involved both new technology and processes.Key Outcomes Moved the site from the worst performing in the country to be top of the table in a range of KPIs across performance, safety, budget and engagement. Put the site in the position to implement the change programme which included new technology, shifts and processes. Worked with Hawkes Bay and Taranaki sites to merge their mail into our site Worked alongside my manager to recruit, induct and establish an entirely new leadership team.

Auckland

NZ Post on the Graduate programme. This entailed working across the range of areas with the business to understand operations from the ground up, working in corporate functions, and customer contact points.

Master'S Degree, Technological Futures, Successfully Completed

Ba Hons, Political Science

Education record