1. Co-Led Delivery Management Talent Community, resulting in improved employee retention and satisfaction.a. Partnered with C-suite executives to create a global roadmap aligned with corporate strategy. b. Developed the Talent Community Portal, achieving a 200% increase in usage. Established the first globally adopted Delivery Career Framework and organized quarterly town halls with 60% attendance. Created an effective onboarding program and support portal for Regional Community leads… Show more 1. Co-Led Delivery Management Talent Community, resulting in improved employee retention and satisfaction.a. Partnered with C-suite executives to create a global roadmap aligned with corporate strategy. b. Developed the Talent Community Portal, achieving a 200% increase in usage. Established the first globally adopted Delivery Career Framework and organized quarterly town halls with 60% attendance. Created an effective onboarding program and support portal for Regional Community leads, improving efficiency and saving local engagement time.2. Oversaw the annual capability training plan and operationalization.a. Conducted executive meetings to establish annual capability assessments, development plans, and manage a $2M+ learning budget.b. Worked with the L&D team to operationalize over 100 instructor-led sessions annually. Collaborated with the Learning Lead to create data-driven reports and workflows that enhance decision-making.3. Led skills development for Delivery workforce traininga. Created the Fundamentals training for Delivery Leads covering Mobilization & Plan, Stakeholder Management, Financial Management, Work Management with Azure DevOps, Work Management with MS Project.b. Co-created the Agile for Delivery Leads course/ work management using Azure DevOps. Co-designed project management extension to streamline project mobilization and enhance visibility into project status.4. Drove continuous improvements in global Delivery Assets and Tools, enhancing delivery a. Created project management deliverables for mobilization, contract awareness guide, financial analysis, deliverables/ milestone tracking, risk/issue management and kickoff decks used as global standard. b. Mentored near shore PMO team and supported vision and strategy for driving PMO as a service. 5. Streamlined operational certification procedures. Was able to boost operational efficiency and reduced support needs by 75%, enabling the support of over 500 certifications annually. Show less

Overview: Product owner responsible for driving the development and implementation of product vision & strategy working closely with stakeholders to prioritize product features based on business value and needs. 1. Designed and directed enhancements to the estimation model process and product, culminating in quarterly updates that significantly boosted estimation accuracy, operational efficiency and user-friendliness. 2. Created a comprehensive agile estimation model from the… Show more Overview: Product owner responsible for driving the development and implementation of product vision & strategy working closely with stakeholders to prioritize product features based on business value and needs. 1. Designed and directed enhancements to the estimation model process and product, culminating in quarterly updates that significantly boosted estimation accuracy, operational efficiency and user-friendliness. 2. Created a comprehensive agile estimation model from the ground up, ensuring alignment between product backlog story points and team capacity, in accordance with agile delivery principles and methodology. 3. Managed cross-functional offshore development, business analyst, and test team to achieve quarterly releases with adherence to quality standards and deadlines.4. Implemented a quarterly change management strategy by hosting a webinar to share new features, along with providing resources and training. Show less

Overview: Responsible for successful delivery of client facing IT implementations meeting profitability and exceeding stakeholder expectations. Media & Entertainment Company (Acquisition Integration):Led team during an acquisition to seamlessly integrate the acquired company’s systems with Active Directory and transition email services from Exchange to Exchange Online. Successfully orchestrated the change management process and system transitions, ensuring minimal impact on… Show more Overview: Responsible for successful delivery of client facing IT implementations meeting profitability and exceeding stakeholder expectations. Media & Entertainment Company (Acquisition Integration):Led team during an acquisition to seamlessly integrate the acquired company’s systems with Active Directory and transition email services from Exchange to Exchange Online. Successfully orchestrated the change management process and system transitions, ensuring minimal impact on end-user experience. Media & Entertainment Company (Supply Chain Management System):Led a cross-functional team in the end-to-end development of a complex supply chain management system leveraging Project Server, Project Professional, Excel and SSRS Reporting.Media & Entertainment Company (Box Office and Revenue Management System):Led a cross-functional team in upgrading from a MS Access Database to a custom-developed, robust box office and revenue management system providing reporting capabilities for executives. Successfully managed complex data conversion workstream.Pharmaceuticals Company (Active Directory Migration):Led the Active Directory migration of critical manufacturing systems across four different countries. Coordinated communication and process cutover with minimal downtime and impact on manufacturing processes.Life Insurance Company (Client Management System Redesign):Led a team of onshore/offshore functional SMEs in analyzing and documenting functional requirements. Contributed to a major redesign effort for a complex client management system. Show less