Answering telephone calls and emails that deal with customer orders. Inputting those orders onto the system. Liaising with internal departments and outside representative to ensure the customers receive their orders in time. General administrative duties and organisation such as managing time effectively, filing paperwork and upholding a professional persona at all times when dealing with customers.

Giving customers friendly, helpful advice about the products. Dealing with customer complaints and making sure that the customer had an excellent experience shopping in New Look.