Katy Souter Email & Phone Number

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

As Travel and Events Coordinator I sit within the Operations Division working closely with the Operations Manager to review existing travel processes and build upon these to meet the needs of the growing global company. I am responsible for the successful organisation of all international and national company travel. I strive for excellence and am.

Cambridge, England, United Kingdom

• General administrative tasks associated with the efficient and effective completion of day-to-day team workload.
• Creation of documentation either from templates or writing first drafts for review.
• Assist with financial document processing (invoice, bill payment, banking forms)
• Diary management and appointment bookings, particularly in relation to recruitment processes.
• Assist with the recruitment and on-boarding process for Cyted and group companies.
• Participate in… Show more

Sawston

• Responsible for the continued development and delivery of the village timebank scheme
• Seeking out and encouraging involvement of the less engaged in the community– to reduce loneliness and increasing self-worth and wellbeing
• Promoting Timebank and recruitment and enrolment of new timebank members and volunteers
• Liaising with key partners to ensue successful delivery of timebank
• Developing productive partnerships with funders, researching potential sources of grant… Show more
• Developing productive partnerships with funders, researching potential sources of grant funding

• Sole responsibility for implementation and management of the ISO9001-2015 quality management system.
• Lead contact and coordinator of the ISO 9001 certification for quality management systems of the business
• Analyse and investigate complaints or reported quality issues to ensure root cause identification, options for resolutions and satisfactory closure in accordance with company guidelines and external regulatory.
• Develop and update company complaint procedures to… Show more Sole responsibility for implementation and management of the ISO9001-2015 quality management system.
• Develop and update company complaint procedures to ensure capture and investigation, as well as proper documentation of complaints
• Monitor risk-management procedures, maintain and analyse problem logs, identifying and reporting recurring issues to management

London Stansted Airport

• Preparing training and procedure guides and competence matrices for the Operations department
• Complete rostering, managing annual leave and payroll for the Operations department
• Booking and arranging flights, hotels and transfers for positioning and operating crew as well as other office personnel
• Communication with various government and regulatory bodies about unique nature of business
• Company credit card reconciliation and checking invoices and assigning contract and… Show more
• Company credit card reconciliation and checking invoices and assigning contract and references to each.

• Coordination with governmental departments, civil aviation authorities and international agents with regards to flight permissions
• Database management
• Interdepartmental communications across various worldwide offices
• Training new staff members in the role
• Submission of electronic immigration and customs declarations

Stansted Airport

• Managing all daily operations of approximately 75 flights, 9000 passengers and 80 staff
• Upholding and improving customer and company safety and quality standards
• Providing timely and accurate reporting in terms of both regular and ad-hoc reports
• Ensuring that the workforce adheres to company policies and procedures
• Submitting irregularity reports, conduct investigations and implement corrective measures
• Maintaining good relations with customers and airport… Show more

Stansted Airport

• Coordination with corporate business travel office with respect to setting up flights, availability of aircrew/aircraft
• Coordination with chief pilot & maintenance manager for scheduling, assigning & notifying of flight crews & aircraft
• Administration of flight crew scheduling, stand by assignments for short notice, days off and vacation
• Preparing costing / pricing of flights
• Compiling flight briefs and obtaining necessary ATC approvals and diplomatic… Show more
• Compiling flight briefs and obtaining necessary ATC approvals and diplomatic clearances.

Stansted