Katya Cepeda Email & Phone Number

Long Beach, CA, US

California, United States

As an Operations Associate at Rhythm, I oversee order processing, collaborating closely with the warehouse manager and sales representatives to ensure accurate and timely fulfillment. I conduct daily and weekly inventory checks, generate reports, and manage CRM workflows to optimize efficiency. Additionally, I handle customer service for our accounts.

In my role as a Customer Experience Agent, I efficiently managed a high volume of customer inquiries through Live Chat, Email, and phone channels, consistently achieving a 91% Customer Satisfaction (CSAT) rating. I specialized in resolving complex issues related to billing, experiences, and communication for Guests and Hosts, while also providing technical.

Irvine, California, United States

As an SDR at Better, I provided comprehensive assistance to clients throughout the loan process via inbound phone calls, live chat, and email, ensuring prompt and efficient resolution of their inquiries and concerns from pre-application to funding. I consistently exceeded company metrics and maintained high levels of Customer Satisfaction, resolving over.

Charlotte, North Carolina, United States

As a Development Intern with the LAC, I played a key role in maintaining and organizing development and fundraising databases, including individual, corporate, and sponsorship records. I was responsible for producing donor correspondence, crafting cultivation and stewardship communications to donors, and supporting the coordinator in grant research.

Charlotte, North Carolina, United States

In my role as a Barista at Queen City Grounds, I consistently delivered excellent customer service, fostering a base of repeat customers through attentive and personalized interactions. I also took on responsibilities in training and developing new baristas, ensuring they were equipped with the skills and knowledge necessary for success. Additionally, I.

Charlotte, North Carolina, United States

At Hight Animal Hospital, I provided attentive client service by greeting and directing them, responding to inquiries, and managing correspondence efficiently. I maintained accurate schedules for appointments, meetings, and office maintenance, while also managing calendars effectively. Daily, I relayed comprehensive reports and customer feedback to both.