Director, P2P Outbound Support
CurrentThe Outbound Director oversees the staff and operation of the P2P Outbound Support Team. The role is also responsible for ensuring the work of Outbound Support is integrated with the overall P2P Operational Plans. The Director develops and educates staff on goals, event campaigns and designs resources and tools to support team success. Additionally, the position creates and monitors reporting and metrics to enhance operational success. The Director is responsible for hiring and supervising department staff, and for the overall management of Outbound Support operations. This position regularly collaborates with fundraising staff, volunteers and strategy work teams across the Society to maximize sales performance and outcomes.