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Katya Vargas Email & Phone Number
Sales Support Manager
at
Intermedia Cloud Communications
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Sales Support Manager
Location
Greater Seattle Area, United States
Who is Katya Vargas? Overview
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Quick answer
Katya Vargas is listed as Sales Support Manager at Intermedia Cloud Communications, based in Greater Seattle Area, United States. AeroLeads shows a matched LinkedIn profile for Katya Vargas.
Katya Vargas previously worked as Customer Service Team Lead at Booking.Com and Senior Customer Service Representative at Booking.Com. Katya Vargas holds Master Of Business Administration - Mba from Western Governors University.
Company email context
Email format at Intermedia Cloud Communications
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Intermedia Cloud Communications
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Profile bio
About Katya Vargas
I am a leader that is passionate about working with people. I pride myself at excelling at multitasking and succeeding in a fast-paced environment, meeting deadlines, and analyzing data. I am a high performer that yields top results in performance management, change implementation of policies and software, and strategic planning. I thrive when I am challenged and I in turn love to challenge others in order to drive their growth. Getting others to reflect on their strengths and their areas of improvement is how I show them their potential and the value that they bring to the organization and the community.
Current workplace
Katya Vargas's current company
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7 roles
Katya Vargas work experience
A career timeline built from the work history available for this profile.
Sales Support Manager
• Providing leadership to 11 direct reports in supporting Intermedia voice partners in the sales process• Developing initiatives for the team that drive their daily performance and positive impact on the sales organization• Coaching individuals to behaviors that improve their performance, grow their skills, and support their career aspirations• Collaborating with a variety of internal teams on processes and projects that drives organizational performance• Analyzing monthly sales quota performance of the team to recommend future quotas and address any opportunities for improvement• Utilizing various platforms such as Salesforce and PowerBI to analyze different data sets of the sales organization to come up with action plans for the team
Customer Service Team Lead
• Providing leadership to 20+ direct reports by conducting regular appraisals and 1:1s to drive above average KPI’s and improve all areas of performance • Creating strategic solutions to address trends in decreasing performance• Being an effective Change Manager by handling different changes within the department and leading the team through them by delivering consistent bi-weekly presentations on the material• Making daily financial decisions for escalated cases, evaluating and approving payouts, while coaching the team to have commercial awareness and service quality simultaneously• Designing and conducting workshops to drive agent development and engagement as well as addressing their professional growth consistently in 1:1s• Updating agents on procedural, system, and company changes through different communication mediums• Creating, supporting, and leading an array of different projects that contribute to the growth of the team, site, and company • Building strong partnerships with other departments within the company, such as Learning and Quality team, Partner Services, and Workforce Management
Aug 2017 - Sep 2020
Senior Customer Service Representative
• Mentoring and supporting agents with handling requests and complaints, as well as taking over escalations to supervisor from accommodation guests and partners• Serving as a liaison with different departments to gain relevant information, resolve issues and support• Creating, managing, and collaborating on projects to develop the Senior team’s as well as the site’s performance
Aug 2016 - Aug 2017
Accommodation Service Executive Ii
• Being the first point of contact and providing support to new partners within the onboarding process and verifying the registration information provided• Advising and assisting existing partners with internal company system as well as troubleshooting, suggesting ways to improve their sales and representation with Booking.com
Jun 2016 - Aug 2016
Partner Support Coordinator
• Self-managed within the role in providing support to lead partners within the onboarding process, verifying the registration information provided, and training new partners on internal company system• Working together with Partner Services Department to ensure a smooth onboarding of new partners
Feb 2016 - Jun 2016
Customer Service Representative
• Providing support with reservations and internal company system for accommodation guests and partners, while maintaining above average KPIs
Feb 2015 - Feb 2016
2 education records
Katya Vargas education
Master Of Business Administration - Mba
Bachelor Of Arts (B.A.), Psychology, German Language, Linguistics
FAQ
Frequently asked questions about Katya Vargas
Quick answers generated from the profile data available on this page.
What company does Katya Vargas work for?
Katya Vargas works for Intermedia Cloud Communications.
What is Katya Vargas's role at Intermedia Cloud Communications?
Katya Vargas is listed as Sales Support Manager at Intermedia Cloud Communications.
Where is Katya Vargas based?
Katya Vargas is based in Greater Seattle Area, United States while working with Intermedia Cloud Communications.
What companies has Katya Vargas worked for?
Katya Vargas has worked for Intermedia Cloud Communications and Booking.Com.
How can I contact Katya Vargas?
You can use AeroLeads to view verified contact signals for Katya Vargas at Intermedia Cloud Communications, including work email, phone, and LinkedIn data when available.
What schools did Katya Vargas attend?
Katya Vargas holds Master Of Business Administration - Mba from Western Governors University.
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