Katy Campion Email & Phone Number

(Remote)

Job responsibilities:- Encourage a strong customer focus and exceptional user experience. - Lead a diverse team of experienced technical writers by fostering their collective impact. - Identify and implement cross-functional process improvements with Product Management, Training, User Experience (UI/UX), and Engineering teams. - Support internal.

- Developed customer-facing and internal documentation for pharmacy management software. Served as co-owner and site administrator for enterprise SharePoint Knowledge Hub. - Co-designed and co-developed a new SharePoint Knowledge Hub that includes an extensive knowledge base, training resources, product documentation, style guidelines, and team sites. The.

Produced high-quality, audience-focused communications about product launches and new features. Collaborated with external health insurance payers, employers, and providers and worked closely with internal Rally Health partners to produce and distribute documentation for consumer healthcare and wellness services. - Worked with product managers to review.

Performed organizational edits, substantive reviews, and copy edits for department of 50 technical writers. Researched, wrote, and published corporate guidelines and processes for content development. Promoted single-sourcing and reuse. Mentored and coached new hires and delivered training to cross-functional teams. - Led cross-functional initiative with.

Parker, CO

Researched functional/technical specifications and collaborated with subject matter experts to write online help, technical references, release notes, and test documentation for clinical applications in an Agile development environment. Demonstrated mastery of guidelines and expertise in DITA XML CMS. - Wrote software documentation for nursing, pharmacy.

Westminster, CO

(Acquired by Allscripts in October, 2017)Wrote online help, technical configuration, and release notes for clinical nursing applications. Worked with software developers, business analysts, and product managers in Agile development environment. - Launched formal editing function and processes; developed checklists. - Prototyped and rolled out improvements.

Edited request for proposals (RFPs) and final client deliverables. Analyzed and delivered recommendations and tools to enhance client content. Evaluated ecommerce websites and developed competitive analyses, pattern analyses, use cases, personas, and high-fidelity wireframes. - Led acceptance testing team for relaunch of major telecommunications company’s.

Led project team that migrated content from proprietary in-house content management system to Documentum and Arbor text. Provided developmental edits, substantive edits and copy edits for approximately 60 user guides spanning seven product areas and 15 languages. Worked directly with translation teams to create localization guidelines for automated.

Managed large cross-functional team of editors, content quality analysts, and information architects for documentation and curriculum. Worked directly with translation teams to create localization guidelines for automated translation tools. Drove development and distribution of corporate writing standards and processes for documentation and training..

Bachelor Of Arts, Communications

Post-Graduate Studies In Technical Communication

Completed coursework for MS in Technical Communications, University of Colorado at Denver