Katy Dickerson (Nee Rice) Email & Phone Number

Frisco, Texas, United States

Dallas, Texas, United States

Frisco, Texas, United States

In the current, rapidly-evolving business environment, stable and visionary leadership is needed in order to manage shifting priorities, generate revenues, spearhead strategic sales initiatives, and position companies for continued growth. I have dedicated my career in executing quality, multi-million dollar directives, demonstrating subject matter expertise (SME) in business development, negotiations, and performance management. I consider it a privilege to elevate the standard of excellence… Show more In the current, rapidly-evolving business environment, stable and visionary leadership is needed in order to manage shifting priorities, generate revenues, spearhead strategic sales initiatives, and position companies for continued growth. I have dedicated my career in executing quality, multi-million dollar directives, demonstrating subject matter expertise (SME) in business development, negotiations, and performance management. I consider it a privilege to elevate the standard of excellence at my companies and I remain deeply committed to raising leaders through professional development, training, and mentorship. My Areas of Expertise Include: Recruitment & Consultative Sales Management Operational & Change Leadership Business Development Initiatives Revenue Generation & Growth Supervision & Staff Development Cross-Functional Team Leadership Data Analytics & Performance Metrics Corporate Training Initiatives Process & Productivity Improvements Customer Service & Retention Strategic Partnerships & Alliances Issue Identification & Resolution Logistics & Scheduling Coordination Employee Engagement & Retention Contract Development & NegotiationsI am always looking to expand my professional network.Please feel free to connect with me at: katycrice@yahoo.com. Show less

As Director, I was the principal strategist of sales and corporate training, encompassing all aspects of HR administration, talent acquisition and retention, revenue generation, financial management, process improvements, and compliance adherence. I pioneered the sales organization from the ground up. I also defined and established KPIs, target benchmarks, documentation, and expectations. Furthermore, I conducted financial and market analyses, forecasting, and strategic partnerships. Built and… Show more As Director, I was the principal strategist of sales and corporate training, encompassing all aspects of HR administration, talent acquisition and retention, revenue generation, financial management, process improvements, and compliance adherence. I pioneered the sales organization from the ground up. I also defined and established KPIs, target benchmarks, documentation, and expectations. Furthermore, I conducted financial and market analyses, forecasting, and strategic partnerships. Built and integrated a positive work culture.  Led, developed, and empowered 6+ cross-functional personnel. Spearheaded talent acquisition, selection, screening, scheduling, and hiring. Propelled staff development, continuing education, processes, protocol, and daily operations.  Achieved an 80% close rate with $650K+ in revenues within 5 months.  Held full P&L accountability and budgetary oversight of $1.5M.  Leveraged data analytics, KPIs, performance metrics, and market trends to offer data-driven insights and recommendations. Show less

Dallas/Fort Worth Area

In this role, I engaged with the Director of Sales to pinpoint sales strategies for the greater DFW area and Houston markets. I advised clients on variety of services and closed contracts for non-surgical cosmetic procedures and laser hair removal packages.  Conceptualized and implemented processes to ensure quality patient care services, operations, and regulatory compliance.  Maintained a faster closing rate than peer through first-meeting consultation and effective follow-up of… Show more In this role, I engaged with the Director of Sales to pinpoint sales strategies for the greater DFW area and Houston markets. I advised clients on variety of services and closed contracts for non-surgical cosmetic procedures and laser hair removal packages.  Conceptualized and implemented processes to ensure quality patient care services, operations, and regulatory compliance.  Maintained a faster closing rate than peer through first-meeting consultation and effective follow-up of value-added services. Show less

Manhattan, New York

At Gotham I expertly managed patient sales and executive administration of physician operations, including surgeries, credentials, licenses, logistics and scheduling coordination, and internal/external obligations. I negotiated favorable terms with clients and optimized costs.  Primary contact for the 2-member Sales Team, prioritizing and coordinating schedules, documentation distribution, care services, and responses to online/telephone inquiries.  Partnered with the Patient Advisor… Show more At Gotham I expertly managed patient sales and executive administration of physician operations, including surgeries, credentials, licenses, logistics and scheduling coordination, and internal/external obligations. I negotiated favorable terms with clients and optimized costs.  Primary contact for the 2-member Sales Team, prioritizing and coordinating schedules, documentation distribution, care services, and responses to online/telephone inquiries.  Partnered with the Patient Advisor to evaluate departmental progress, brainstorm sales strategies, and present on progress reports. Offered key recommendations and improvements to senior leaders.  Generated $6M in revenues within 2 years, with an average 15% YOY profit growth. Show less

Manhattan, New York

In this role, I was the daily multi-site operational leader of consultative sales, talent training, issue resolution, financial management, marketing, budgeting, and quality patient care services. I consulted with patients on company procedures and services. I forged and fostered relationships with doctors, identifying needs and aligning operations with business requirements. Additionally, I resolved issues and delays, optimizing patient care and comfort. I elevated the customer experience to… Show more In this role, I was the daily multi-site operational leader of consultative sales, talent training, issue resolution, financial management, marketing, budgeting, and quality patient care services. I consulted with patients on company procedures and services. I forged and fostered relationships with doctors, identifying needs and aligning operations with business requirements. Additionally, I resolved issues and delays, optimizing patient care and comfort. I elevated the customer experience to promote satisfaction, retention, and referrals. I directed patient flow, operational effectiveness, efficiency, and logistics. Lastly, I adhered to all patient confidentiality standards, compliance, and regulations.  Provided oversight of a $3M budget, allocating resources and streamlining marketing programs. Performed financial analysis, generated sales and activity reports, derived performance metrics from data, and ensured alignment to target benchmarks.  Supervised and coached up 15 employees. Advised and delegated priorities. Evaluated performance and promoted development. Show less

Albuquerque, New Mexico Area

As Manager, I interfaced with diverse customers, vendors, and personnel to promote a culture of service and sales, leading to revenue generation and positive outcomes. I also advanced a customer-centric business model, conducted outside sales calls, and secured contracts with insurance agents, body shops, dealerships, and local businesses.  Trained 25+ cross-functional employees in sales culture, aggressive upselling techniques, customer service, and corporate services.