Katye Smith Email & Phone Number

Antioch, Tennessee

Greater Nashville Area, Tn

• Directly oversee 5 Route Service Representative (RSR)• Visit and Communicated on a weekly basis with the customers in my territory to ensure thatthe service they are receiving meets or exceeds expectations.• Monitor electronic data interchange (EDI) accounts for error conditions, quality review andspecial situations working with internal IT department and customer as necessary. Reducedelinquency of assigned account.• Participate in ongoing AR profile reviews with operational and financial management.• Continuous communication and follow-up effectively with billing department, accountsreceivable department, sales department and customers.

Nashville, Tennessee

• Use established methods to investigate, verify, and record Third Party Liability (TPL) coverage on behalf of our Medicaid Clients• Maintain accurate COB records and provide responses to claims questions relating to COB, thru investigating, verifying, and adding TPL into the clients Medicaid Management Information System (MMIS)• Various analytical data projects to find correlations, trends, and errors• Operate in a fast-paced, production environment with consistently exceeding work goals by atleast 30%

• Verify deposits each morning and work with accounting office to address discrepancies to our daily accounting reports.• Interact and make decisions dealing with customers and associates to ensure the company standards were being met.• Oversaw the food and safety compliance of the fresh areas, compliance of gun sales, daily audits of registers, and the receiving of freight appropriately to keep shrink to a minimum.• Interview new associates, and explain the standards and guidelines of the company. Provide yearly evaluations to store associates based on work performance and attendance.

Master Of Education - Med, Special Education And Teaching

Bachelor’S Degree, Business Administration And Management, General