Lead Technical Writer
Current
Sep 2018 - Present
AeroLeads people directory · profile
Katy Franco Email & Phone Number
Technical Writer
at
Resource Innovations
1 work email found
@nexant.com
3 phones found area 512 and 212
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Writer
Location
Oakland, California, United States
Who is Katy Franco? Overview
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Quick answer
Katy Franco is listed as Technical Writer at Resource Innovations, based in Oakland, California, United States. AeroLeads shows a work email signal at nexant.com, phone signal with area code 512, 212, and a matched LinkedIn profile for Katy Franco.
Katy Franco previously worked as Lead Technical Writer at Resource Innovations and UX Testing / Content Management, Consumer IoT (Contract) at Target. Katy Franco holds None Rcv'D, Clothing Design And Construction from College Of Alameda.
Company email context
Email format at Resource Innovations
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{first_initial}{last}@nexant.com
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AeroLeads found 1 current-domain work email signal for Katy Franco. Compare company email patterns before reaching out.
Profile bio
About Katy Franco
Katy Franco is a Technical Writer at Resource Innovations. She possess expertise in ad serving, technical writing, content management, salesforce.com, e commerce and 20 more skills. Colleagues describe her as "Katy brings fantastic perspective and years of knowledge to projects, and pushes hard to bring feedback from clients that can enrich and enhance the life of a product/service. There's never a dull moment working with Katy, and her enthusiasm towards work and life productivity is something I hold as a benchmark to validate my own career against. She's awesome!", "Katy loves language and the proper, concise use of words -- a powerful combination for a content editor. On the projects I engaged her services, she ask great clarifying questions that got quickly to the heart of the matter and delivered exactly what we needed, when we needed it. Highly recommended.", and "Katy is so much fun to work with. She's easy going and has a great sense of humor. She has amazing ideas and is very talented. I would recommend her to anyone."
Listed skills include Ad Serving, Technical Writing, Content Management, Salesforce.Com, and 21 others.
Current workplace
Katy Franco's current company
Company context helps verify the profile and gives searchers a useful next step.
16 roles · 34 years
Katy Franco work experience
A career timeline built from the work history available for this profile.
Ux Testing / Content Management, Consumer Iot (Contract)
Current- Conduct user tests for closed beta release of voice feature. - Work with cross-functional team to develop new voice content and bring consistency to existing content. - Developed tool for cross-functional tracking of voice project content. - Automated emails for automatic replenishment service.- Updated product connections database for in-store items..
Nov 2017 - Present
Contract Technical Writer
- Wrote developer facing SDK and API documentation for new service for connected devices.- Worked with product team to gather information, identify relevant data and audience, and write integration documents that are clear and easy to understand.- Identified areas of opportunity to build upon initial documentation set, including other internal documents.
Aug 2017 - Oct 2017
Independent Contractor, Editing
Current
Self-Employed
- CoreAlign, Oakland, CA - The Mexican Museum, San Francisco, CA
Dec 2016 - Present
Technical Writer
Sep 2018 - Jun 2023
Content Project Manager, Consumer Iot (Contract)
Drove research and data analysis for an initial privacy and security assessment of “smart” products carried in Target’s Open House store. Researched and categorized existing Internet of Things privacy and security frameworks to overlay onto product research. Edited copy for Open House website and in-store displays.
Jan 2017 - Jun 2017
Account Manager/ Programmatic Operations Manager
Initiated development and documentation of internal compliance program to ensure local and international teams met all legal and internal financial requirements.Spearheaded initiative and developed process to improve flow of Direct Sales programmatic deal setup. Wrote instructional document to train ad operations and sales teams on programmatic.
Feb 2014 - Dec 2016
Content Manager
Responsible for all customer-facing content for ZEDO’s advertising platform,including software UI and technical help documentation. Ensured that content was clear, concise, and consistent. Coordinated with international product, development, and customer service teams to create and edit content. Developed Content Management program, including Document.
Feb 2012 - Jan 2014
Account Manager/ Tech Writer
Jul 2008 - Feb 2012
Trainer/ Account Manager/ Tech Writer
- Established training program for US clients to learn ZEDO’s ad serving platform and services, including training script and videos, Welcome Kit, and Training Summary.
- Worked with the PM Department and technical leads to identify and create Help Resources, including an online knowledgebase (through Salesforce integration), on page help text, hints and tips, errors and alerts, and.
2008 - 2009
~1 yr
Contract Copy Writer
Zebo
Provide copy for website and communications to website members.
Jun 2006 - Jul 2008
Contract Content Editor
Self
2006 - 2008
~2 yrs
Owner
Roly Poly
- Designed, produced, and marketed baby t-shirts
- Wrote slogans and other marketing copy
- Built and maintained website
- Handled marketing, sales, and customer service
- Managed inventory and bookkeeping
2000 - 2008
~8 yrs
Shipping And Customer Service Representative
Chaiken Clothing
Responsible for shipping international orders, as well as personal and entertainment industry orders. Assisted Shipping/CS Manager with other tasks. Used MAS 90 extensively.
Aug 2004 - Aug 2005
Committee Coordinator
Deaf And Disabled Telecommunications Program
- Supervised department responsible for all monthly meetings (3-5) of three DDTP committees
- Drafted and administered department budget
- Developed process handbook for receptionist desk
1997 - 2002
~5 yrs
Cashier
1992 - 1995
~3 yrs
1 education record
Katy Franco education
-
College Of Alameda
FAQ
Frequently asked questions about Katy Franco
Quick answers generated from the profile data available on this page.
What company does Katy Franco work for?
Katy Franco works for Resource Innovations.
What is Katy Franco's role at Resource Innovations?
Katy Franco is listed as Technical Writer at Resource Innovations.
What is Katy Franco's email address?
AeroLeads has found 1 work email signal at @nexant.com for Katy Franco at Resource Innovations.
What is Katy Franco's phone number?
AeroLeads has found 3 phone signal(s) with area code 512, 212 for Katy Franco at Resource Innovations.
Where is Katy Franco based?
Katy Franco is based in Oakland, California, United States while working with Resource Innovations.
What companies has Katy Franco worked for?
Katy Franco has worked for Resource Innovations, Target, Self-Employed, Nexant, and Ziff Davis, Inc..
How can I contact Katy Franco?
You can use AeroLeads to view verified contact signals for Katy Franco at Resource Innovations, including work email, phone, and LinkedIn data when available.
What schools did Katy Franco attend?
Katy Franco holds None Rcv'D, Clothing Design And Construction from College Of Alameda.
What skills is Katy Franco known for?
Katy Franco is listed with skills including Ad Serving, Technical Writing, Content Management, Salesforce.Com, E Commerce, User Experience, Mobile Advertising, and Strategic Partnerships.
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