• Served alcoholic beverages as per client request and suggested wines/pairings to expand client palate.• Rotated inventory and kept track of stock, making recommendations for ordering.• Maintained cleanliness and organization of bar/kitchen/stockroom.• Prepared and served food at customer request.• Complied with all food and beverage regulations.• Monitored customers intake and prohibited sale of alcohol to intoxicated patrons.• Maintained a positive working relationship with fellow staff and management.

• Cultivated relationships with donors, including stewardship of current donors through acknowledgement of gifts, reporting on JCA programs, and maintaining fundraising database.• Planned and executed all direct mail and online fundraising appeals through targeted marketing and demographics.• Planned and oversaw all logistics for three major annual fundraising events for JCA – The Biltz Awards, Humanitarian Awards Celebration, and the Walk for Community – including all marketing and communications.• Ensured that all JCA communications were appropriately branded, adhered to existing internal policies, and reflected positively on the organizations work, while promoting JCA’s mission.• Maintained website content, including distributing online marketing content – social media and email campaigns.

• Created store presentations, ideas, and concepts to successfully promote store merchandise• Planned special events and personalized customer service experiences• Implemented marketing plans and effective store strategies to improve sales• Built a strong client base through effective marketing and outstanding customer service• Worked closely with sales representatives for wholesale merchandise• Managed all merchandise including buying, receiving, maintaining POS computerized system, and complete quarterly inventories• Traveled to trade shows and perform market research on trends and sales• Managed quarterly budget• Created visual store displays, approved both print and social media-based advertising campaigns, and developed new marketing strategies to promote boutique sales• Managed all daily store operations, including maintaining e-commerce site, social media accounts, and email campaigns.

• Assisted buyer in developing and maintaining vendor partnerships• Managed communication with vendors• Ran and analyzed reports on category performance and trending to provide adjustments for business• Worked closely with buyer to understand department strategy, helping to maximize sales, margin, and profit• Monitored and adjusted monthly stock shipping, overages and shortages, and redistributions• Worked with Brand Manager and Buyer to coordinate planning and allocation for commitments/purchase orders, color/size buys, minimums/maximums• Partnered with Buyer to manage and adjust receipts to financial plans, as well as verifying order points and levels for marketed items.

• Development, implementation and growth of Bin Deployment, Community Clothing Drives, and Alliances to increase community awareness and improve the clothing donation program• Responsible for all aspects of the bin program; including obtaining permission for placement, working with office to coordinate physical movement of bins, developing collection and maintenance schedules, reviewing/analyzing results of current bin yields and placements.• Developed and implemented community alliances with other non-profits and local businesses to maximize cross-promotion. Ex: St. Francis House, Habitat for Humanity, Consignment Shops• Traveled to areas served to spread awareness of Big Brothers Big Sisters program via special events, large-scale pickups, and community awareness brochures

• Provided excellent customer service while obtaining maximum sales • Responsible for opening/closing procedures while overseeing a team of sales associates• Managed backstock inventory for gift and jewelry lines• Responsible for merchandising aesthetically pleasing and creative window, rack and table displays• Assisted Manager with motivating team to make sales and stretch goals• Assisted sales team with all aspects of customer service and store operations

• Worked closely with PR & Sales team in multi-line women’s contemporary showroom to execute summer goals• Responsible for merchandising showroom and general upkeep of work area• Created and managed West Coast client database• Managed inventory for Ongwat jewelry line• Assisted PR team with editorial and stylist pulls• Helped developed brand press campaigns including celebrity gifting• Assisted Sales team with all aspects of payment and shipping operations• Collaborated with stylists for magazine and press appearances