Founded in 1984, Sage Hospitality Group set out to be the best hotel owner and operator in the business. Through 40 years of creating valued partnerships, Sage grew a portfolio focused on running successful urban independent, branded, upper-scale and luxury hotels.• Oversee company health & welfare benefits programs including retirement investment accounts for 6,000+ employees across 60+ properties/FEINs in 19 states & 20+ different benefit guides• Participate in wellness strategy & execute wellness plan for organization• Ensure FMLA & other LOA programs are administered in compliance with regulations• Liaison between associates & benefit vendors to provide Sage associates with excellent customer service (i.e., answer benefit inquiries, assist in claims resolution, provide necessary forms, process changes, etc.)• Manages all stages of the enrollment process: New Hire, Open Enrollment, & Life Events as well as Transition Ins/Outs of hotel properties• Develop & maintain all benefits & wellness communications• Coordinate with Payroll Team to ensure accurate benefits deductions• Update & maintain data in the HRIS and insurance vendor EDI files/databases to ensure accurate and timely data transmittal• Coordinate annual open enrollment including participating in renewal meetings with broker, in-person presentations, development & delivery of communication materials, & partner with UKG for online enrollment process (GRT)• Audit & reconcile invoices (self-insured); work closely with accounting team to ensure all benefit billing is completed & carriers are paid timely• Conduct & participate in benefits surveys to benchmark against external best practices• Coordinate health/401k audits in conjunction with 5500 filings• Provide benefits orientation for new People & Culture team members • Ensure compliance with ACA, HIPAA, ERISA, COBRA & other government regulations including processing all 1095Cs

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, CO startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.As the employee benefits analyst/administrator, I solely manage and oversee benefit operations for Dispatch as well as two other acquisitions with separate benefits (PPX and DMI) for a total of over 2,500 employees nationwide. This includes overseeing all 401k administration, conducting new hire benefit orientations, daily responses to all employee questions/concerns/escalations, verifying all insurance billing, maintain employee database (through UKG)/files all while ensuring compliance. I also assist with Employee Relations matters including tracking all Leave of Absences, FMLA, Short-Term/Long-Term Disability Claims, and Workers' Compensation (including follow-up with employees and Statement of Loss analysis). In addition, I apply analytical thinking to ensure file feeds, data, and benefit enrollments are accurate. Ensure on a day-to-day basis that we are improving existing policies or building new ones to maximize efficiency across company processes and stay competitive with the market. Assist accounts payable team with coordination and tracking of all monthly carrier payments.

G&A Partners is a full-service Human Resource outsourcing firm that assists businesses of all sizes with employment-related issues. We specialize in providing payroll services, comprehensive health and dental benefits, human resource management, risk and safety management, and many other ancillary benefits. We provide "Fortune 500" level solutions to businesses with 10 to 10,000 employees.Essential Duties:• Accountable for benefit administration for 60+ clients with unique benefit offerings for over 2000 employees while maintaining top notch customer service to clients, employees, and broker partners• Maintain proficient understanding of eligibility requirements, plan features, and general plan design for employee benefit plans offered by clients• Assist with the annual benefits renewal process including insurance renewals for assigned clients• Conduct benefits orientation for new employees as well as annual benefits enrollment meetings• Educate employees on benefit plan eligibility requirements, plan features, cost, and the enrollment process• Enroll new employees in the appropriate benefit plans, and ensures all essential information is entered into the company's Human Resources Information System (HRIS)• Develop good client and broker relationships• Provide outstanding customer service to both internal and external customers• Provide vendors and carriers with appropriate documentation for life and disability benefits claims• Interface with vendors and carriers to investigate discrepancies to address routine and non-routine situations• Serve as a main point of contact for employees regarding the use of benefits, updating benefits packages, enrollment, changing benefits, issues with the carriers, and other related questions or concerns• Respond to employee questions and issues regarding HIPAA, COBRA, and Section 125 compliance as well as a working knowledge and understanding of PPACA

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.• Transfer benefits for small businesses from their current broker over to Gusto (including but not limited to Medical, Dental, Vision, LTD, STD, Basic Life, HSA, FSA)• Process broker of record transfer and provide any required documentation to carrier(s)• Build/implement all policies, upload individual employee enrollments, and ensure accurate deductions are setup in Gusto platform while ensuring carrier underwriting guidelines (i.e. waiting period, contribution scheme, etc.) are being followed and ACA compliant• Manually manage all qualifying events, new hire enrollments, terminations, and COBRA administration during the transfer process• Work closely with carriers directly to gather and confirm small group benefits • Communicate daily with Gustomers via email and team phone queue to answer all concerns and questions in regards to the transfer process, benefits, compliance, etc.• Understand customer pain points and partner with cross-functional teams to simplify and automate existing processes

Provide information to retired and active members regarding PERA's insurance offerings (Pre-Medicare & Medicare plans), including health care, prescription drug, dental, vision, and life insurance both in person and via telephone. Responsibilities also include researching and resolving elevated retiree and member issues such as prescription drug and claim related questions, advocating with carriers on behalf of members, maintaining enrollment and eligibility records, payment of premiums to carriers, and premium billings for plan participants. Audit weekly files from carriers for discrepancies and process any changes indicated by Medicare through TRR reporting. Attend Open Enrollment presentations and help members with questions/concerns.

Assist with preparing and editing all Open Enrollment materials including maintaining DPS Benefits online website pages. Meet with employees in person and via telephone to discuss any questions or concerns regarding insurance and benefits. Attend Open Enrollment Fairs and assist all faculty and vendors with enrollment labs and setup of events.

-Serve as initial point of contact for staff, management, customers, and volunteers-Maintain knowledge of organizational and departmental policies and procedures-Direct inquiries and concerns regarding employment, benefits, LOAs, policy interpretation, employment verification, employee relations, and general questions; responds to basic questions on corporate policies, HR practices and standards -Provide effective and courteous service by providing support to candidates applying for positions online-Verify and maintain I-9 documentation-Manage personnel files from new hire to termination-Manage onboarding process set in place by talent acquisition (i.e. testing, background check clearance, etc.)-Manage Badge Process and distribution-Process all voluntary separations and unemployment claims

• Monitor monthly newly eligible associates and send all necessary communications • Compile and coordinate with printing company to distribute benefits packets to stores and corporate locations across the U.S.• Create, edit, and revise open enrollment materials, information flyers, and instructional guides• Track qualifying events as they occur and obtain necessary documentation• Responsible for all monthly carrier billing payments, created revised billing log for improved monthly tracking• Audit over-age dependent reports and follow up with insurance carriers• Process and monitor medical support orders weekly• Upload weekly address update files on 401k website• Monitor completion of Evidence of Insurability forms and follow-up with associates as needed• Answer all benefits-related calls and emails regarding health insurance and retirement plan inquiries daily• Analyze ACA eligibility status for all part-time benefit eligible associates• Calculate monthly expenditures for San Francisco Health Care Security Ordinance (HCSO) and upload roster

• Manage pre-hire protocols / on-boarding process (i.e. drug screen, application, background, and requisition)• Conduct small-scale new hire orientations and ensure accuracy of paperwork• Enroll new hires into Time and Labor Online (TLO) and Paychex E-services • Prepare and update benefit elections through Benetrac System for entire organization• Manage all required HR administrative paperwork, including but not limited to Employment Verifications, Unemployment Claims, Child Support Claims, Garnishments, etc. • Independently manage payroll and related activities including computation of wage and overtime payments, guarantees, deductions, commissions, expense reimbursements, and final pay calculations for four locations comprised of over 300 employees• Monitor and oversee the timely completion of employee status changes, policy changes, training and on boarding• Assist with provisioning and paperwork for new hires, terminations, promotions, transfers, etc.• Assist other departments as needed, heavily inclusive of Used Car Procurement Team, and coordinating logistics for all used vehicles purchased

Communicated effectively with prospective and existing members in a positive and professional manner. Cross-sold products and services on an as-needed basis for members (i.e. new accounts, loans, lines of credit, CUNA insurance products, workshops, mortgage referrals). Performed other duties as required for the efficient operation of the branch, such as teller transactions, development of promotional materials, coordinating campaigns, etc.

Learned an immense amount of knowledge about histology and prepared specimens for referral testing. Maintained accuracy while working in a challenging environment and juggling multiple priorities. Ensured QA/QC checklists were performed in order to provide superior service and meet turn-around-times for patients on a consistent basis. Worked closely with all departments, including IHC, Grossing, Pathology, Imaging, and Accessioning. Communicated suggestions for increased efficiency in daily operations. Completed special projects and other duties as assigned by supervisors.

Formerly Downey Savings, maintained concept of a universal worker assisting on both teller side as well as platform. Handled all types of transactions, opened new accounts, processed both consumer and business loans, and held sole control of ATM balancing on a weekly basis. Answered phones, handled customer questions/complaints, and provided excellent customer service (consistent in customer surveys).

Created welcoming atmosphere for customers in a short amount of time. Understood detailed instructions and provided error-free orders consistently. Worked closely with co-workers in a fast-paced team environment.