Katy Ford Email & Phone Number

Responsible for the successful delivery of multiple, concurrent and complex projects across a number of customer sectors. Delivering projects to tight timescales, managing conflicting priorities and ensuring excellent communication with internal and external stakeholders at all times. Defining and documenting project deliverables, key milestones and stage gates to support ongoing monitoring and reporting of project status and progress to senior stakeholders, including project boards. Managing and mitigating risks throughout the project lifecycle to ensure successful delivery. Fostering a project team culture of ownership and accountability. High level of attention to detail and organisation, ensuring all necessary governance is in place and monitored throughout the project lifecycle.- Planning ahead, proactively identifying risks early in project to ensure effective mitigation and avoidance where possible.- Management of a portfolio of projects with differing project durations and associated deliverables- Managing large scale projects, guiding and collaborating with customers to determine the appropriate phasing and key project milestones - Managing complex technical projects, utilising skills across multiple disciplines and skillsets within both the internal and external resource base- Praised by customers for ability to understand their specific cultural landscape and project drivers, and adapt project methodologies and communications to suit their needs- Provision of senior management updates on high priority projects

Working with customers to define and streamline their HR processes and maximise use of technology to achieve their operational and strategic objectives. Delivering strategic reviews, challenging business processes and ways of working to ensure customers receive maximum return on investment. Delivery of successful implementations following industry recognised best practice. Working closely with customers across the private, public, and not-for-profit sectors to scope requirements, design and deliver solutions and manage successful delivery of projects. Management of a number of projects, ranging from single workstream to strategic programmes of work. Delivery of an excellent customer experience through consistent self-development. Service development to define and streamline departmental business processes and to improve the experience of new starters into the team.- Consistent demonstration of the ability to maintain a high level of attention to detail, whilst always remaining acutely aware of the long term strategic and operational objectives of customer organisations- Worked with several customers to engineer and re-engineer existing HR processes, in line with organisational goals, with a focus on achieving streamlined processes which meet the needs of internal stakeholders- Ability to build and maintain strong relationships with internal and external stakeholders - Praised for my ability to keep the customer at the centre of my work, delivering the best possible customer experience and enhancing this through strong communication, foresight, and proactivity- Leveraging previous experience in the HR field to add value to customer interactions by engaging with customers as a peer

Leicester, United Kingdom

In this role, I ensure ongoing professional development within team through efficient management of assigned HR team; lead employees by example. I discuss data and insights as well as execute best practices with senior management by organising and participating in SLT and BOD meetings. I facilitate higher management in decision making by chairing company-wide town hall meetings to share data and meaningful insights on employee feedback and engagement. I identify areas of improvement through creation and execution of performance management procedures alongside proposing best possible solutions for development. I lead end-to-end tribunal case management, culminating in case dismissal. I facilitate achievement of desired outcomes by formulating and executing people strategy and delivering strategic and operational direction. Related Skills: Professional Development, Team Management, Meetings Organisation, Decision Making Process, Process improvement, Targets Accomplishment, Sales and Revenue Optimisation, Staff Performance EvaluationFollowing is the highlight of the value I brought to the Imperial Corporate Events Ltd:☛Triggered 10% increase in sales revenue by playing a key strategic role in the design and delivery of business transformation project. ☛Revamped organisation for facilitating career advancement, aligning benefits and assuring effective training to attain productive outcomes. ☛Designed and deployed Unique Value Proposition (UVP) and employer branding strategy which resulted in doubling application rates within 3 months of launch.☛Project lead for Best Companies, achieving one-star accreditation in first year of application☛Gathered data regarding strengths and weaknesses by devising and delivering 360-degree feedback project that resulted in significant stakeholder engagement with continuing training and development for managers

Whitwick, Leicestershire

In this role, I managed all HR operations, including staff hiring, processing payroll, and administering benefits. I ensured continuous development of best practices by supporting in HR improvement in alliance with HR Director. I delivered HR assistance to internal / external stakeholders with utmost professionalism. I handled employment relations casework from initiation to completion, including complex disciplinary, grievance and performance management to achieve fair outcomes. Related Skills: Operations Management, Staff Hiring, Payroll Processing, New Hires Satisfaction, Handbook Maintenance Following are some of the highlights of the value I brought to the Imperial Corporate Events Ltd:☛Promoted to Head of Human Resources for demonstrating utmost dedication towards work excellence.☛Drafted and maintained detailed employee handbook with keen focus on conducting bi-annual reviews to ascertain ongoing legal compliance and operational effectiveness for seamless running of processes.

Coalville, England, United Kingdom

In this role, I enhanced efficiency by coordinating with CEO in governance development and compliance optimisation within non-profit regulations. I established updated knowledge regarding employment law for staff rights protection along with briefing potential impacts to the senior leadership team. I stabilised processes and secured staff data through implementation of HRIS. Related Skills: Knowledge Upgrading, Employment law Compliance, HRIS Implementation, Team Leadership. Research Coordination, HR Policies AdherenceFollowing is the highlight of the value I brought to the Whitwick Community Enterprises:☛Developed consistent organisational culture by researching, devising, and implementing key HR policies.

Leicester, United Kingdom

Treasurer for University first aid society, duties included providing reimbursements, writing a budget and budget report, training and account management. Volunteering included BUCS duties, dealing with sports injuries.

Abergele, United Kingdom

Census collector responsible for contacting those who had failed to return census forms, and aiding them with completion should they need it.

Ma Human Resource Management, Human Resources Management And Services, Pass With Merit

Activities and Societies: Student Representative to the Board

Level 3 Cipd, Cipd Diploma In Hr Practice, Pass

Ba Economics, Economics, 1St Class (Hons)

Activities and Societies: Treasurer for Leicester LINKS St John Branch and Leicester University First Aid Society 2012-2013 Member.

Economics

Activities and Societies: European Youth Parliament12 GCSE's of grade A and above, including Maths and English Geography A Level - Grade.