Measure and track KPIs. Identify deficiencies and/or areas of opportunity for dealership growth in sales, processes and profitability. Provide support to regional teams in the development of high quality business action plans and presentations to executives. Process and approve dealership application packages for ownership and site changes - update franchise dealer agreements. Manage facility construction projects to ensure dealers meet the brand standards.

Responsible for written communications of corporate meetings, presentations and events to provide executives with history and poignant information.Created correspondences and agreements between manufacturer and public/private dealer groups. Accurately tracked and reported on all time sensitive actions required in agreements to ensure contracts remain in effect and valid.Collaborated daily with legal counsel to ensure all network processes, communications and agreements met with strict adherence to state statutes/legal recommendations.Interviewed and assessed dealer candidates by identifying and evaluating supporting data including financial statements and background information, promoting diversity dealer representation.Managed and improved efficiency of national vehicle and facility projects and programs overseeing millions in investments and allocation of thousands of vehicles.Developed and implemented network database project resulting in timesaving and accurate evaluation of planned and completed tasks.

Managed and proofread hundreds of dealer agreement contracts and applications for dealer network changes, creating proposals to obtain executive approval.Analyzed sales performance and rankings reports as well as compiled diversity dealer statistics for presentation to national organizations.Maintained database and ISO compliance business standards for meetings with corporate auditors.Facilitated successful department team-building activities and processes across states.

Communicated vehicle production, model changes, and recent updates in distribution and sales programs to regional staff and dealers.Built and distributed hundreds of vehicles for local / national events, auto shows, press and field fleets.Expeditiously processed dealership buy/sells to ensure correct dealer PPV, inventory and order banks.Effectively evaluated and assessed distribution needs at dealerships market meetings.

Accurately coordinated and followed-up with internal and regional departments, vendors, and VPCs on vehicle production status for special events, carefully meeting delivery deadlines.Proactively assisted dealers and regional management with issues and questions related to Mercedes-Benz vehicles, ordering policies and procedures, maintaining open communication and building strong relationships.

Trained new employees on accessories ordering system and taught them products, policies and procedures.Promoted European Delivery Program and ordered vehicle accessories to clients’ satisfaction.Communicated product knowledge and general technical understanding of vehicles via call center.

Effectively taught proper grammar and writing skills as well as key elements of literature to High School and Middle School students.Motivated students and parents and maintained collaborative working relationships.Assisted Special Education students with course work, classes, scheduling and organization as well as social issues in mainstream and specialty classes.Lead pre-kindergarten classrooms and implemented curriculum designed to teach reading, math, science, art and social skills of various levels.