Katy Morris Email & Phone Number

Flatts Lane, Eston

Key Responsibilities:Spearheading the development of Cito, a new Patient Administration System (PAS) aimed at enhancing the clinical recording process within the trust.Collaborating with other Information system teams to develop and provide support for the core systems of the Trust, such as PARIS, Assure, Datix, and other relevant systems.Designing.

Flatts Lane, Eston

Key Responsibilities:Operating within the systems function of the Patient Systems team, providing efficient second-line support to users of the Trust's clinical systems while ensuring the integrity and security of data.Actively driving ongoing development and improvement initiatives through the submission and execution of change requests, utilizing SQL and.

Flatts Lane Centre, Eston

Key Responsibilities:Actively monitoring the Service Desk's performance in alignment with Service Level Agreements (SLAs).Tracking and overseeing the resolution of queries and activities, providing users with valuable feedback and employing exceptional interpersonal and communication skills to effectively manage call resolution.I successfully implemented a.

Flatts Lane Centre, Eston

Key Responsibilities:As a vital member of the Information Service Desk team, I contribute to providing exceptional first-line advice and support to users of the Trust's corporate and clinical systems and applications. Utilizing phone, email, and helpdesk systems, I offer support on various software packages, including Microsoft Office products, NHS Mail.

Flatts Lane Centre, Eston

Key Responsibilities:During a one-month secondment, I was enlisted by the projects department to assist in the preparation of their Digital Dictation Project for the testing phase, which directly impacted the service desk.In this role, I contributed to various project aspects to enhance the service desk's ability to provide effective technical support not.

Thornaby, Stockton On Tees

Key Responsibilities:Throughout my tenure as a member of the ICT support team at Thornaby Academy, I played a vital role in providing a comprehensive network solution. This experience allowed me to expand my knowledge and demonstrate practical expertise in all aspects of network maintenance. Notably, I was part of the team responsible for migrating the.

Thornaby, Stockon Upon Tees

Key responsibilities: As a Technical Support Representative and Technical Writer, my role encompassed delivering comprehensive technical support to both internal and external customers, including product testing and handling customer returns. I effectively addressed inquiries through various channels such as phone, email, and face-to-face.

Burns Road, Eston, Middlesbrough, TS6 9AW

Key responsibilities: As a valued member of the ICT support team, my role primarily focused on providing comprehensive technical support to both teachers and students. This encompassed tasks such as maintaining, repairing, and installing PCs and peripherals within the school's network.Additionally, I undertook the responsibility of managing specific.

Middlesbrough

Key Responsibilities:Throughout my tenure, my primary responsibility entailed serving as a dedicated classroom assistant, providing invaluable support to students in their academic pursuits. I adeptly assisted individual students and facilitated small group activities, fostering an environment conducive to effective learning and growth.

Middlesbrough

Key Responsibilities:During my placement, I undertook a diverse range of responsibilities that contributed to my professional development. Primarily, I provided invaluable assistance to the teacher in the classroom, supporting students in their academic endeavors. This experience enhanced my communication and teamwork skills as I collaborated closely with.

Bsc, Computer Science

Modules studied: Semester 1: C Programming (Double Module) Communications Exploiting the Internet Computing Mathematics Principles of.

Education record

A Levels Computing (D), Electronics (D), Physics (OCRB) (E) As Levels History (E) GCSE’s Mathematics (B), English Literature (B), English.