Katy Nilsson Email & Phone Number

Charleston, South Carolina Metropolitan Area

Charleston, South Carolina Metropolitan Area

Charleston, South Carolina Area

-Curate and develop internal training program for new hires -Collaborate with product team to produce internal training resources for new feature/product releases and on-going enhancements.-Create and roll-out an on-point client training program for a more productive and effective delivery of training to onsite team members.-Generate client awareness of new features through training offers, feature spotlights, and client outreach programs.

Chicago/Charleston

- Give clients superior account management service- Develop and roll-out client training program- Communicate product releases and enhancement to clients- Create and produce e-learning modules and videos for client instant access training

Charleston Sc

-Performed due diligence, acquisition, and integration of 2 major competitors in 12 months-Project manager for integration of systems, product lines, and team members -Realigned and managed mystery shopping division-Tracked and reported on revenue, 1x costs, and integration expenses-Managed critical client migrations with the account management team

Charleston Sc / Nyc / Santa Monica Ca

Established national training program with Santa Monica based start-up Rent.com in 2004. Transitioned with sale of company to internet giant eBay in 2005 and in 2012 to investment holding company TPG.-Created and presented training materials to promote new features, upgrade sales and highlight trends in our industry-Independently planned and executed over 300 successful training seminars nationwide-Developed and produced online training modules with a reach of over 25,000 clients-Conducted webinar series for client instruction and retention-Thought leader for conceptual development of national/regional trade shows-Industry expertise in client communications across marketing and sales departments-Promote client relations through email outreach and events

San Francisco, Ca

-Developed training program for over 60 team members-Wrote and presented training materials for marketing, budgeting, preventative maintenance, and leasing-Designed logos, collateral, and signage packages for portfolio of 14 large apartment communities-Created and rolled out marketing plans for 3200 apartment units-Planned all logistics and aspects of off-site corporate retreats in Hawaii, Disneyland and other destinations.

San Francisco, Ca

-Promoted sales for Internet start-up-On-site coordinator for industry trade shows-Developed and produced sales collateral and client promotions-Launched campaigns to increase sales in barrier markets

San Francisco, Ca

-Expanded sales for start-up Internet listing site AllApartments.com-Maintained brand awareness through name change to SpringStreet.com and HomeStore.com-Assisted in the development of sales presentations and promotions

Atlanta Ga / San Francisco Ca

-Managed a portfolio of Internet and magazine advertisements for 50+ clients-Assisted in planning and execution of trade shows and industry events

Charleston Sc / Augusta Ga / Atlanta Ga

-Developed and rolled out marketing plans for 7 new development apartment communities-Trained onsite property staff in marketing and leasing for lease-ups-Specialized in marketing programs for distressed apartment communities-Assisted in design of brochures and collateral for new apartment communities

Charlotte, North Carolina Area

-Managed a team of 6 staff members and 224 apartment units-Assisted in marketing and advertising to maintain occupancy and drive rents-Developed office structure for leases, maintenance requests and resident functions-Maintained 93% occupancy rate while maximizing budget and exceeding goals

Bs, Marketing And Communications

Sustainable Agriculture

Sustainable Agriculture Certificate Program