Katy Parker Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

• Implemented and managed regulatory compliance for 100 lawyers, ensuring adherence to practising certificates, Professional Standards Scheme participation and insurance.
• Oversaw financial management for the national team, including monitoring WIP and aged debtors. End of Financial Year write offs were reduced from $1.5m to $400k.
• Promoted to manager in July 2020.
• Organised and managed board meetings, including drafting board papers and minutes.
• Collaborated closely with the Quality & Risk team to ensure compliance with internal processes and acted as a contact point for policy changes.
• Implemented and managed kanban project board for Deloitte Legal Practice Management to manger, deliver and monitor key projects with the head of Deloitte Legal.

Sydney, Australia

• Provided administrative support to Senior Tax and Legal Partners.
• Managed diaries for Senior Tax and Legal Partners.
• Project Managed Federal Budget night for four years including creating and managing the run sheet for the night, organising different authors for reports and specialists, formatting publication, troubleshooting.
• Handled expenses and travel management.
• Managed billing and engagement set-up.
• Drafted and formatted documents.

Calgary, Canada Area

• Provided administrative assistance to the Lead partner and twenty other members of staff across four time zones.
• Proposal writing, editing and production of high quality technical proposals for building, infrastructure and P3 projects across Canada.
• Invoiced clients and kept records up to date of outstanding payments
• Handled all incoming cheques and depositing into the bank on a weekly basis
• Formatted reports letters and emails to clients in line with brand standards.
• Diary management including staff travel to other office locations within Canada and the USA.

Vancouver, Canada Area

Provide world class customer services care, supporting on billing, technical and service issues.Apply judgement to resolve customer complaints to the benefit of both the customer and Bell Mobility.Use of discretionary write off per customer to resolve billing issues and retention purposes. Achieved targeted monthly bonus performance each month during.

Halifax, United Kingdom

I was chosen due to my Motor Insurance knowledge and my proven attention to detail to set up the Policy Validation Unit. I helped define the processes that a team of four now follow. The role was set up to detect fraud at inception of insurance policies before a claim can be initiated, thus saving the company money on claims pay-outs.On a daily basis I use.

Halifax, United Kingdom

I initially joined Provident Insurance (Covéa Insurance) in a telesales capacity. I proactively looked for a move to Customer Services to better employ my previous experience with dealing with the public in a service capacity. This role enabled to demonstrate other skills and competencies such as my attention to detail and basic data analysis.My role.

Halifax, United Kingdom

During my role at HBOS I learned basic data manipulation and MS Excel skills that allowed me to understand and process large data sets. I validated data taken from large pension systems to confirm the completeness, accuracy and integrity of the data. I then sent the data on for further processing.