•Provided 1-on-1 career counseling supporting students and alumni through major and career exploration, resume and cover letter writing, job and internship searching, salary negotiation, interview preparation, etc. •Recruited, onboarded, and supervised a team of Peer Advisors empowering them in their own career development and providing constructive feedback helping enhance skills and professional development •Assisted with event coordination and day-of orchestration for the Fall and Spring Career Fairs, Career Fair First Look, Teacher Days, On-Campus & Part-time Job Fair, and drop-in resume reviews, etc. •Created and delivered class and workshop presentations on creating application materials, exploring majors and careers, interview preparation, networking, and job and internship searching, salary negotiation, etc. •Closely partnered with the exploratory academic advisor to ensure pre-major students have resources and support in exploring and declaring a major •Advocated and championed DEI programming for UWRF’s Division of Student Success ultimately resulting in it being brought to the Diversity and Inclusivity Committee for review (in progress)

•Conducted individual career counseling sessions and drop-in hours with students to assist with their major and career exploration, job and internship searching, interview preparation, and graduate school planning•Documented student appointments and drop-ins using the University’s internal APLUS system •Delivered workshops on resume building, cover letter writing, job-search strategies, interviewing skills, job fair preparation and other topics as needed•Assisted with office events such as Career Exploration days, the CLA and UMN Career and Internship Fair•Co-taught a Career Readiness course (ID 3101), preparing materials and activities, lecturing, leading group reflections, grading assignments, and navigating the switch to online in partnership with the students •Aided in the development of COVID-19 specific-content and resource development for students

•Supervised 15 student employees delivering feedback and weekly updates intended to enhance performance and build professional skills in an office setting•Oversaw office operations and student employees for two distinct departments, the Undergraduate Program and Undergraduate Business Career Center while working to hire a new Senior Front Desk Manager for the Undergraduate Business Career Center•Developed content and facilitated robust training and development program for student employees •Advocated for diverse student needs and backgrounds as they occur in the office environment ensuring all students needs are met in a timely manner including but not limited to student petitions, permissions, etc.•Established an intake process in partnership with our new mental health counselor to ensure students were able to access support they needed as quickly as possible while safeguarding student privacy and welfare•Supported drop-in advising, aiding the advisor on-call to provide individualized assistance to more students•Managed class permissions, waiting lists, advisor assignments, and other student records using PeopleSoft•Maintained an intimate knowledge about our curriculum to assist in academic planning and registration •Provided support to students at Orientation, answering questions and assisting with class registration •Used design thinking processes to create learning outcomes for the first-year, second-year experience with a team of colleagues

Demonstrated excellent customer service by communicating with brides about designers, style, quality, and price of dresses in order to influence purchase decisions and meet individual sales goals of $20,000/month•Scheduled appointments over the phone, on our website, and through email to help keep our calendars accurate and up-to-date and provide clients with the best experience possible •Assisted with inventory management, documenting stock of gowns, jewelry, veils, belts, and other accessories

•Advanced volunteer outreach by keeping our 32 volunteer opportunities (camps) updated on five different websites such as LookSharp, VolunteerMatch, and MN Council of Nonprofits •Created and administered a survey to previous Camp Noah Mental Health Professionals in order determine how Camp Noah can better prepare and support our Mental Health Professionals at camp•Acted as a camp counselor on site at one of our camps in order to gain insight into Camp Noah’s mission and connect my office duties to camp processes

•Adventure Ashram is a small, but might charity that supports grassroots education and health projects in India •Assisted the organization of Adventure Ashram's main fundraiser, The UK Bike and Car Rally, keeping database records of all participants up to date, sending out purchased Rally merchandise, and encouraging social media participation•Developed an organizational system to improve the efficiency of the Child Sponsorship Program enabling current and future employees to better assist and provide updated information to sponsors

•Supported the Charities Review Council mission by using the Accountability Standards® to help approximately 30 nonprofits build trusting, productive relationships with donors and the general public •Managed the Council’s social media presence by drafting and scheduling social posts for Facebook and Twitter

•Participated in social justice training with over 50 campus departments building self-awareness and growing knowledgebase to provide an excellent orientation experience to first-year students and families•Effectively communicated about transition topics and campus resources through small group workshops of roughly 20 students to large group presentations of around 200 students •Trained and supervised a group of 14 Welcome Week Leaders to successfully facilitate and lead approximately 350 first-year students through the Welcome Week Program

•Engaged the surrounding community to communicate with known and potential voters over the phone and door-to-door to spread information about the candidate and generate votes •Helped plan and organize fundraisers and candidate events and push last-minute voters to go to the polls on Election Day ending in a successful outcome

•Greeted customers, provided quality customer service helping to locate desired merchandise and promoted sales and company credit card emphasizing the benefits and savings of the card •Worked on Point of Sale system to process payments, handling up to $1500 in one shift