- Manage and support sales initiatives across the Western Region, which includes Northern and Southern California. - Work closely with branch managers, branch sales managers and sales associates with a focus on growing the service business, including maintenance, open order and modernization, in addition to new equipment growth.- Lead and support a team of service sales, new equipment sales an modernization sales people in California who collectively achieve $150M in annualized sales.- Assist with hiring and training of new employees.- Responsible for sales growth by training, mentoring and coaching sales associates. - Develop and deliver training initiatives across California. - Responsible for quarterly review of commission reporting for all sales associates. - Liaison for national sales team on all strategic accounts.

•Sold and managed $7MM in modernization of elevator and escalator equipment - Modernization Sales and Project Management - Direct point of contact for customers during all phases of modernization - Management of vendor relations - Contract Bidding and Negotiations • Provided Service Excellence throughout all interactions• Trained and mentored new Sales Associates to make them successful in their daily duties• Manage top key accounts to ensure top priority customer service. • Serve as a leader for the service sales team, ensuring the proper implementation and recording of various corporate initiatives and projects with continuous reporting to both local and regional upper management teams• Develop and present capital planners to various clients to aid them in budgeting for upcoming years, while also identifying any potential safety concerns during the survey portion of the capital planning process. • Create various reports and presentation documents for clients which address the conditions of their equipment

• Successfully managed 700+ units o 2012 ranked #2 in Western Region for Sales Efficiency o Sold and Project Managed Elevator Modernizations (4 in last year) o Direct point of contact for customers for all aspects of elevator service, provided Capital Planner advisement, state inspection coordination, etc.• Responsible for 104 newly contracted units in 2012, approximately 15% year over year growth• $1MM billable repair club in 2012 and exceeded proposal quota• Developed and implemented new Business Development plan and helped strategic clients achieve their business goals through the use of Otis products and services• Executed Otis revenue and profit targets by meeting or exceeding business plan • Increase the market share for the office by targeting and building relationships with potential customers with high volumes of vertical transportation equipment such as airports, malls, large venue auditoriums, apartment complexes and school districts• Responsible for leading internal team on project to improve customer satisfaction.• Key leader for office wide efficiency projects• Conducted quarterly training on sales database for peers• Initiated a variety of office team building events

• Managed $65MM complete hotel renovation o Work with corporate office and design team on design plans, and secure bid proposals o Ensure permits and proper approvals obtained o Key Administrator for all outside vendors for hotel business o Coordinate hotel operations with renovation and ensure effective turnover of renovated facilities to hotel operations• Oversaw additional projects at the property: phone switch replacement, elevator modernization & roof replacements. • Successfully managed renovation project from initial design discussions, through contractor selection and operations interface• Managed day to day operations and facility engineering staff of 15 (525 rooms, 26 acres)• Liaison between contractors and hotel staff for coordination of shut down, renovation, and startups throughout 2 year process• Responsible for vendor management of project (bidding, budgeting, scheduling, communication and coordination)• Safety Committee Member; Impact Committee Member, Birch Street Trainer