Katy Tener Email & Phone Number

Lenexa, KS

I was responsible for new employee on-boarding and creating system accesses. I worked closely with Corporate Compliance and Corporate Quality Assurance teams to ensure all documents met with corporate regulations for 850+ employees (located across the US). I helped to created and organize training materials into curriculum's based on job function. I helped.

Lenexa, Kansas

Responsible for observing and monitoring of Client Service representatives for adherence to both Compliance guidelines as well as Quest standards. Standardization of national call center operations. Employee coaching with regard to QA protocols.

Kansas City And Outlying Areas

I provided on-site training for existing and new employees as needed. I planned and executed local health fairs as requested/needed. I was responsible for reviewing and documenting multiple site audits to ensure compliance of for draw sites as well as initiating steps to review and rectify deficiencies found on site audits. Maintained required knowledge of.

Mission, KS

I represented Quest Diagnostics within office – respond to all client inquiry and client dealings with Quest while maintaining positive rapport with office staff. Maintain updated knowledge of blood sample collection for adults and children, both venipuncture and finger stick methods of collection. Knowledge of all sample preparation and processing for.

I was responsible for fielding calls for a busy hospital laboratory as well as maintaining proper knowledge of hospital and laboratory policies and procedures as well as sample requirements. I was also responsible for maintaining updated knowledge of blood sample collection for adults and children, both venipuncture and finger stick methods as well as.

Associate Of Arts (A.A.), Chemistry/ Life Science

Accounting And Finance