Katy Worton-Smith Email & Phone Number

I currently support two business functions splitting my time between building operations and working with the Business System Support Officer’s (BSSO’s). Main BSSO support duties:1) Attending project meetings, testing applications and reporting faults, drawing up project flow charts and identifying feasible solutions;3) Updating SharePoint sites;4) Delivering and supporting county wide SharePoint training and IT deployment sessions;5) Providing IT support to employees, relating to hardware and office 365 applications such as SharePoint, Outlook, Word, Excel, PowerPoint, OneNote and OneDrive.Main building operations duties:1) Monitoring the shared operations e-mail account and answering enquiries relating to the building and either responding or escalating were required.2) Carrying out administrative tasks related to the building e.g. meeting room re-naming, staff surveys, writing departmental procedures and supporting smarter working.3) Developing working relationships with colleagues and becoming one of the main contacts for questions related to building maintenance or system support.4) Updating documents, handbooks and procedures on the shared drive.5) Arranging and conducting all fire and H&S walks for new staff and any refreshers as required.6) Completing the monthly Designated Fire Officer checklist and uploading responses on SharePoint.7) Taking staff photos and providing staff with instructions to order their ID badge.8) Issuing and renewing Car Parking Permits and updating car registration details. 9) Internal communication to staff via all staff e-mails, SharePoint and notice boards. This includes news items and events as well as regular reminders relating to building usage.10) Reviewing e-mail distribution lists, removing staff who have left.I have also taken on additional administrative duties to cover staff absence this has included providing documentation and statistics for seating panels and supporting the fostering service.

Stamford, United Kingdom

The main purpose of the role is to manage the development and provision of the careers education and advisory services ensuring that internal and external students receive Further Education (FE) and Higher Education (HE) advice and guidance on progression opportunities. As part of this role I liaise with the Director of Learning who has responsibility for HE, and the Marketing Director.Main duties include:• To plan Careers Education for the College, review, evaluate and plan for future developments.• To research and give high quality advice and support to FE and HE students and their parents concerning careers and progression including apprenticeships, employment and self-employment.• To work with the Student Advisors and contribute to the tutorial programme by devising and maintaining lessons and resources regarding career opportunities, gap years, UCAS application, student finance and HE preparation. • To provide workshops to students on completing UCAS forms, writing personal statements and giving general careers advice.• To train College staff in careers exploration skills and the HE application process.• To give advice and support to students at the College and external HE applicants and parents regarding UCAS and the application process.• To act as the colleges UCAS correspondence• To establish positive links with external agencies and Universities.• To organise visits to Universities, businesses etc. to help inform students’ progression decisions• To deal with UCAS clearing, TRACK, UCAS EXTRA, ADJUSTMENT • To manage, develop and maintain the careers library, ‘jobs board’ and careers and HE section on the VLE and produce high quality careers and HE resources for students and parents.• To organise and assist with promotional events and school liaison visits and organise annual HE and Careers Fairs and Parents HE advice evenings.• To attend HE meetings, IAG external meetings and network meetings as required.

Sheffield, United Kingdom

As a sponsored Doctoral Researcher in the area of resilience, institutionalism and skills my research explored how institutions inform different types of organisational response and in turn how these resulting responses informed regional resilience. The research had a specific focus on educational policies and the skills profile.My initial research aims were to; 1) Explore how institutions that exist within educational organisations inform organisational responses • Reactive and proactive nature of response• Timing of response• Type of response2) Examine how type of response informs performance and resilience outcomes, in relation to context• Organizational performance and resilience• Industry sector performance and resilience• Regional performance and resilienceMy main duties included (substantial overlap with my duties at Leeds University):• Working closely with industrial and academic partners to undertake research on a set of interesting applied problems; • Undertaking fieldwork and collecting data using a range of quantitative and qualitative techniques; • Attending meetings;• Developing academic skills through the attendance of ‘Doctoral Development Program’ lectures;• Undertaking literature reviews; • Analysing, interpreting, and summarising data and findings; • Disseminating the findings, specifying their implications, and making recommendations for change; • Writing up the research in the form of a doctoral thesis and where required an organizational report; and• Writing academic conference and journal papers.I left this position before completing my PhD due to significant changes to the research brief that prevented me from effectively applying and developing my knowledge and skills.

Leeds, United Kingdom

Undertaking a research consultancy project for a major new client. This project focused on understanding and improving operational resilience. The role was to understand how existing socio-technical systems work and to examine opportunities for new, more resilient ways of working.Main duties included:• Supervising and lecturing MSc students, where required;• Working closely with industrial and academic partners to undertake research on a set of interesting applied problems; • Undertaking fieldwork and collecting data using a range of quantitative and qualitative techniques; • Running workshops;• Attending meetings;• Undertaking literature reviews; • Analysing, interpreting, and summarising data and findings; • Disseminating the findings, specifying their implications, and making recommendations for change; • Writing up the research in the form of presentations and reports; • Writing academic conference and journal papers;

Reporting To: The Marketing and Sales DirectorObjectives: Planning, implementation and ongoing review of the marketing function via the initial review of current activity and the development of a clear marketing strategy The Role: Communication strategy• Re-development of company website through liaison with web designer and a strong emphasis on SEO strategy;• Continuous liaison with PR company • Weekly update of social media sites• Review of the marketing database and the formulation of a up to date contacts list by sector;• Development of e-shots using in-house software • Providing editorial write up and photos;• Review, booking and attendance to relevant external eventsInternal communications• Preparation of weekly and monthly reports to Directors against previously established objectives;• Development of a internal marketing, H&S and environmental newsletter• Branding and Visual identity• A review of the company presentation to bring inline with visual identity standards, with the overall aim of a presentation template specific to each industry sector;• Maintaining stock levels of promotional items • Update and development of marketing materials inc. brochures, project sheets, adverts and exhibition stands• Review of the current photo archive in order to develop an easily accessible photo database by sector.Market Positioning and targeting• Working closely with sales to understand overall business strategy and ensure a consistent targeting approach;• Media monitoring for project opportunities, client, target and competitor activity;• Profiling DavyMarkham’s customers to understand target markets;• Research to understand the company’s existing capabilities;• Research into possible target companies.General• Final checking and submission of pre-qualification documents;• Recruitment and line management of marketing department;• Review of marketing through measurable performance objectives.

Reporting to the Marketing Executive, main responsibilities included:- Setting up and developing the marketing database;- Assisting with all marketing administration- Completion of Pre-qualification documents and supplier registrations- Preparing a fortnightly report to Marketing Executive and Senior Management team on activity;- Market research to understand the company’s target markets especially in the steel and metal processing sector;- Assistance in setting up monthly e-shot to customers, consultants and other stakeholders;- Reviewing and updating the reception and meeting room areas as agreed with the Marketing Manager, to ensure consistency of company image;- Developing and maintaining stocks of company promotional items in line with corporate visual identity.

Research into the area of stress management in order to ascertain how stress is assessed and best practices when it comes to tackling it.Evaluating the effectiveness of a new web based research tool (DBA Navigator).

Worked in a small team to collect money from tills, count daily takings and monitor cash handoversExamined daily sales transactions to reduce lossesDaily re-balancing of the sales departments using store finance system Dealing with staff inquiries (e.g. cash floats or uniform requests etc)

Participated in a volunteer project and conducted qualitative research on participant’s ability to cheat on the Implicit Association Test.

Responsible for the day to day running of two adjacent storesBalanced and deposited both businesses takingsDrew up training schedules and trained new employeesImplemented disciplinary procedures when necessaryInterviewed prospective employeesGuided fellow team members both on the shop floor and in an office setting.

Responsible for legal documentation and accurate pricing of products. Ensuring quality customer service through friendliness and good social skillsManagement and time planning of till assistants Training of new employees on stock location and ICT programs

Cim, Professional Diploma In Marketing

Msc, Occupational Psychology

Bsc, Psychology