Katy Zurba Email and Phone Number
I am currently a student pursuing a degree in Office Administration at Centennial College. I am dedicated, approachable, reliable, personable, and motivated. I have a strong work ethic, attention to detail and love working with people. I believe that I have the knowledge and skills to make a positive impact within the workplace. As a graduate of the Occupational/Physiotherapy Assistant program, I have learned to communicate calmly, clearly, and with empathy. In regard to work experience, with my current employer, I have about 5 years of experience working in the gaming industry as an Environmental Services Attendant. I have gained excellent customer service skills, responding promptly and politely to guests. Interacting with guests and fellow casino departments in a professional manner. Creating a safe and friendly environment for employees and guests while establishing and maintaining the cleanliness of assigned areas in the casino and public areas. After asking questions and getting information about administrative roles within my workplace, it made me very interested in pursuing a career in office administration.My passion is to help and support others. I am excited to use my skills and connect with other professionals in the administrative field.
Casino Ajax
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Environmental Services AttendantCasino Ajax May 2019 - PresentAjax, Ontario, CanadaAs an Environmental Services Attendant I have learned to communicate effectively with customers and staff and provide assistance when needed. I am educated in the proper use, knowledge, and understanding of cleaning and disinfecting chemicals. I can accurately record, and document completed duties to ensure efficient communication within the workplace. I confidently maintain and clean designated areas. I ensure to follow all health and safety policies and procedures. Making sure to operate floor related machines safely. I am trusted with training new employees when needed. -
Physiotherapy AssistantMi Physiotherapy Jan 2018 - PresentWhitchurch-Stouffville, Ontario, CanadaCarrying out effective treatment plans/interventions with patients is an essential duty of a Physiotherapy Assistant. I have tailored communication styles with patients from diverse backgrounds, languages, abilities and educational status as well as various neurological impairments. I can demonstrate computer skills and strengths by making online charts and recording documentation for patients. I ensure to properly record all data relatable to individual clients' circumstances. I strive to provide great customer service personalized to all patients as well as assisting other staff. -
Cleaning Specialist/Team LeaderThe Maids International Oct 2018 - Mar 2020Ajax, Ontario, CanadaCleaning residential and commercial locations around the GTA. Having a high level of communication skills with staff and clients to ensure all duties are completed. Ensuring a full and safe understanding of all cleaning chemicals and procedures. Collecting payments from clients including cheques, cash, credit card, and communicating with The Maids office staff to confirm information and payments. Making sure The Maids team holds high standards and accountability while present in the client's residence. -
Cashier/Delivery DriverPizzaville Aug 2018 - Mar 2020Ajax, Ontario, CanadaDelivering food to various locations. Cash register/cash handling experience. Safe handling of food and food prep. General cleaning, cleaning and sanitizing equipment, prepping kitchen and washing dishes.
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Housekeeping Dual SupervisorResidence Inn By Marriott Aug 2017 - Aug 2018Whitby, Ontario, CanadaAssigning duties and tasks to the team and ensuring quality standards are respectable and complete. Being able to communicate proficiently with staff verbally, through emails, and documentation. Ensuring to Investigate, record, and follow up with any complaints. Ensuring proper use and storage of all cleaning chemicals with full understanding of policies and procedures. -
Housekeeping AttendantResidence Inn By Marriott Jun 2013 - Aug 2018Whitby, Ontario, CanadaAs my first job being a housekeeping room attendant, It allowed me to learn important communication and customer service skills. I was able to complete tasks and duties in a timely manner. I was trusted to consistently train new cleaning staff. Duties consisted of making beds, replacing linens/towels, and vacuuming. As well as cleaning and disinfecting washrooms and providing toiletries. I learned the importance of paying attention to detail. Ensuring to follow all health and safety procedures (chemicals, safe lifting/bending).
Katy Zurba Education Details
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Business -
Health Services/Allied Health/Health Sciences, General -
Donald A. Wilson Secondary SchoolHigh School Diploma
Frequently Asked Questions about Katy Zurba
What company does Katy Zurba work for?
Katy Zurba works for Casino Ajax
What is Katy Zurba's role at the current company?
Katy Zurba's current role is Office Administration (General) Student at Centennial College - Microsoft Office Specialist Certified - Enthusiastic and working towards achievement.
What schools did Katy Zurba attend?
Katy Zurba attended Centennial College, Durham College, Donald A. Wilson Secondary School.
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