Kauê Silva Email and Phone Number

- Management of consulting sales team for cloud technology solutions;- Operational KPI's management, people development;- Creation and presentation of results in management meetings;- Development and monitoring of action plans involving processes, systems, training and sales strategy and Pipeline management.

- Coordination of sales and advisory service programs;- Responsible for the implementation and monitoring of pilots projects in existing programs;- Creation of operational processes in new cells aimed at developing a network of entrepreneurs who use Digital Marketing as a source of ads divulgation;- Analysis and creation of structures for better operational KPIs visualization;- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed-… Show more - Coordination of sales and advisory service programs;- Responsible for the implementation and monitoring of pilots projects in existing programs;- Creation of operational processes in new cells aimed at developing a network of entrepreneurs who use Digital Marketing as a source of ads divulgation;- Analysis and creation of structures for better operational KPIs visualization;- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed- Interaction with support areas to create plans for operational improvements;- Creation and presentation results in management meetings with contracting clients;- Partner Program Manager point of contact;- Support to the direct manager in the operational billings;- Support to the HR in hiring people with the allign profile to the operational job position. Show less

- SMB Sales team management; - Structuring of processes and data analysis for decision making at the tactical and operational level. - Application of feedbacks and coaching of products about Facebook and Instagram digital marketing

- Responsible for creating, feeding and monitoring KPI's and operational processes;- Development of best practices and strategies to improve consultative sales in Digital Marketing;- Analysis of operational data and creation of reports for management presentations of results;- Acting as a tech leader, supporting and giving feedback regarding information and technical questions related to Digital Marketing (Facebook and Instagram Ads).

Customer assistance in general information. Control and responses to external media. Performing tasks related to emergency assistance for clients abroad. Access and control of internal and external data.

Organization and follow-up of medical appointments in several countries, transfer of clients from abroad, travel assistance, concierge services, baggage tracking and tracking at international airports. Service cost control. Issuance of completed case reports

Customer service. Techniques for finalizing sales and persuasion. Organization of bookstore and computer products. OS requisition and management. Creation of product budgets B2C and B2B. Expansion of partnerships with companies for new businesses. Control of sales and results. Program management for employees' personal development.