Kaulin Shyam Email & Phone Number

Bengaluru, Karnataka, India

 Engage with Community members daily via online forums to resolve issues and ensure questions get answered Implement programs that connect customers and help them learn from one another. Implement programs to encourage member-to-member and member-to-employee engagement and identify and nurture internal and external community champions Publish news items to community and social channels Build out community content and communications to educate community members and encourage new product adoption Ensure community content remains current, summarize discussion threads and ensure that site search returns current, relevant results Post messages with the aim of getting customers to talk to each other. (This will be measured through qualitative data, such as sentiment and the level or quality of engagement.) Manage members, moderation, spam prevention, and terms of use policies Moderate online and offline conversations within our community to promote brand continuity and engagement with customers. Build programs to leverage the community for internal communication, particularly within the sales organization

Bangalore Urban, Karnataka, India

• Design and implement social media strategy to align with business goals. • Running social media advertising campaigns. • Formulating high-quality novel written and visual content for each social media campaign. • Building a social media presence by maintaining a solid online presence. • Monitoring the brand on social media. • Perform research on current benchmark trends and audience preferences.• Building brand awareness by engaging relevant influencers. • Managing our online communities to ensure respectful and appropriate engagement. • Overseeing customer service provided via social media. • Analyzing data to determine whether social media campaigns have achieved their objectives. • Coaching company-wide employees on content creation best practices. • Set specific objectives and report on ROI. • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news) • Monitor SEO and web traffic metrics. • Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency. • Communicate with followers, respond to queries in a timely manner and monitor customer reviews. • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures, and blog layout) • Suggest and implement new features to develop brand awareness, like promotions and competitions. • Stay up to date with current technologies and trends in social media, design tools and applications.

Bengaluru Area, India

-- Managing NBU (Next Billion Users) project & managing the initiative from end-to-end.-- Created the roadmap of the project maintaining Google standards and protocols.-- Discovering various markets potential for the groundwork research team to come and perform Product Immersions.-- Providing the researcher ample opportunity to know about PAN India markets and International markets-- Assisting Cross-functional teams for NBU studio immersions and research work, backed with all logistics.-- Partnerships & onboarding vendors, stakeholders who can help to assist study/research -- Successfully launched the program with a 90% success ratio in 6 different APAC countries in 9 months.

Bangalore

-- Launched & supervised the online and offline community of Jigsaw for lead generation and using Google Analytics and proprietary tools to track the performance of campaigns. -- Working closely with the Creative Team to develop content for social media campaigns. Sharing insights post-campaign.-- Developing community & aspects around it to make it scalable and initiating new ideas for effective engagement.-- Developing content plans for overall marketing and coordination with other teams to stay updated with new changes.-- Handling escalation of professionals-facing trouble with course completion by enabling Training, Webinars, Conferences, & Coaching/Mentoring programs (Full-Stack & Bootcamp program for Artificial Intelligence & Machine Learning )-- Collecting feedback from professionals about the programs and coordinating with delivery teams for maximum benefit.-- Successful to achieve more than 350+ positive & star ratings (5 Stars) in Google and platforms like Quora with dedicated engagement and support.

Bengaluru Area, India

-- Built the Teacher’s community and structured the whole community process on the platform “Slack”-- Worked on online campaigns and reported to the Teacher Care Team for the further process of teacher listing-- Monitored the developments that happened in the community, assisting teacher's in grievances & content sharing; shared teachers stories/blogs of Vedantu and achievements with the community-- Organized various Contests, Webinars, Entertaining Online Games to boost teacher engagement in the community, and many more online and offline efforts.-- Conducted National Level Events for teachers, meeting and understanding the challenges faced by the teachers in day-to-day life.-- Worked simultaneously with AIR (Academic Innovation & Research), Tech Support (RDX), Teacher care, Student care, and Content team to make a flawless community which will be a one-stop solution for the teachers-- Successfully achieved 100% onboarding of all Teacher’s in the one-stop solution platform

Bengaluru Area, India

-- Identifying & Onboarding new e-mail marketing clients to achieve clients’ sales, visits, leads, and more.-- Worked with industries such as E-Commerce, BFSI, IT & Tech, Real Estate, Healthcare and worked with agencies like GroupM, Maxus, Madison Media -- Taken care of key accounts of Lucini & Lucini daily and generating revenues every month from those accounts-- Provided pre & post-campaign evaluations by using AdSender Tool and ensured a divergence-free relationship-- Involved with CPL, CPO, CPC, CPV & CPM campaigns & suggesting the best model to clients Identifying and reaching the South Indian market to drive sales.-- Successfully generated 5cr. business from more than 20+ new South India clients.

Bangalore, India

-- Identifying and onboarding new clients for DGM India (Currently SVG Media) from the South India region.-- Setup display and Mobile App campaigns and daily reporting to clients from the dgPerform tool-- Retained and coordinated with existing clients on a regular basis for effective campaign management using Salesforce.-- Gained experience in B2B and B2C sales and campaign management and worked with various industries players such as E-commerce (Myntra, Flipkart), Real Estate (Shobha, Mantri), Educational Institutions (TJohn, PESIT), FMCG (ITC, Herbalife), IT & Tech (Lenovo), Automobiles (Ford) and more.-- Worked closely with agencies like Mediacom, Maxus, Mindshare, Group M for digital campaign’s delivery.-- Successfully generated 10Cr. business from 50+ new South India clients.

Bangaluru,

I was working as Business Development Executive to generate leads, maintaing relationships with our existing clients

Pgdm, Marketing & Finance

Activities and Societies: Naman, Singing competititon, Fest co-ordinatorCompleted my Post Graduate Diploma in Management from IFIM.

Bachelor Of Business Management, Finance, 62%

Activities and Societies: COORDINATOR OF A HR NATIONAL LEVEL FEST ORGANIZED BY MAHAJANA EDUCATION SOCIETY.Completed my Bachelors.

Commerce

Activities and Societies: Singing, Quiz, Debate, Poetry competition, Drawing

School, 10Th