Kaumini Udara
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Kaumini Udara Email & Phone Number

Global Business Management Student at Humber College | Customer Experience Leader | Banking & Finance Professional | Driving Growth Through Relationship Building at Aramark Canada
Location: Toronto, Ontario, Canada 6 work roles 5 schools
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Current company
Aramark Canada
Role
Global Business Management Student at Humber College | Customer Experience Leader | Banking & Finance Professional | Driving Growth Through Relationship Building
Location
Toronto, Ontario, Canada
Company size
428 employees

Who is Kaumini Udara? Overview

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Kaumini Udara is listed as Global Business Management Student at Humber College | Customer Experience Leader | Banking & Finance Professional | Driving Growth Through Relationship Building at Aramark Canada, a with 428 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Kaumini Udara.

Kaumini Udara previously worked as Junior Marketing Manager at The Institute Of Science, Health And Performance and Food Service Worker at Aramark Canada. Kaumini Udara holds Postgraduate Certificate, Global Business Management, Current Gpa 86.6 from Humber College.

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Email format at Aramark Canada

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Aramark Canada

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Profile bio

About Kaumini Udara

For 10 years, I've cultivated a successful career in customer service and relationship management. My passion lies in building strong client connections and driving business growth for the organizations I serve. I excel at understanding individual client needs and crafting tailored solutions that not only meet, but exceed expectations – fostering long-term loyalty and establishing trust.My expertise encompasses a multifaceted approach to customer experience. First and foremost, I am a champion for customer centricity. Building rapport and truly understanding client needs is the foundation for any successful interaction. This allows me to deliver exceptional experiences, ensuring each client feels valued and their needs are prioritized.Beyond fostering positive interactions, I also leverage my strong marketing skills to drive revenue growth for my clients. I'm adept at cross-selling and upselling financial services, drawing on my experience in developing marketing campaigns, creating content, and analyzing data – all contributing to achieving business goals.Furthermore, I thrive in fast-paced environments and embrace new technologies. Operational efficiency is key in today's world, and I am constantly seeking ways to streamline processes and enhance the customer journey. My technical background includes experience working with CRM platforms like Salesforce and Oracle NetSuite CRM. This expertise allows me to leverage these platforms to personalize interactions, optimize client data, and ensure seamless integration with other systems.Maintaining meticulous detail is paramount in the financial industry. I possess a strong sense of integrity and trust, ensuring accuracy and compliance in all financial transactions.I am a results-oriented professional, consistently exceeding expectations. This drive for excellence is fueled by a passion for delivering exceptional customer experiences. Let's connect and discuss how I can elevate your organization's customer experience and achieve remarkable results together.

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Aramark Canada
Aramark Canada
Global Business Management Student at Humber College | Customer Experience Leader | Banking & Finance Professional | Driving Growth Through Relationship Building
mississauga, ontario, canada
Website
aramark.ca
Employees
428
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6 roles

Kaumini Udara work experience

A career timeline built from the work history available for this profile.

Junior Marketing Manager

Current
The Institute Of Science, Health And Performance

Ontario, Canada

Sep 2024 - Present

Food Service Worker

Current
Aramark Canada

Toronto, Ontario, Canada

- Increased customer satisfaction by reducing the waiting time.- Received positive customer feedback on my service. - Improved teamwork and communication with coworkers to have a peaceful and productive environment.

Jul 2023 - Present

Assistant Manager

Standard Chartered Bank

Colombo, Western, Sri Lanka

- Achieved a 120% target achievement for new account openings in Q2, exceeding branch goals by consistently exceeding customer expectations.- Developed and implemented a new customer onboarding process that resulted in a 20% reduction in processing time and a 15% increase in customer satisfaction scores.- Identified and resolved customer complaints with a 98% resolution rate, maintaining a positive reputation for the branch.-Played a key role in identifying and mitigating potential… Show more - Achieved a 120% target achievement for new account openings in Q2, exceeding branch goals by consistently exceeding customer expectations.- Developed and implemented a new customer onboarding process that resulted in a 20% reduction in processing time and a 15% increase in customer satisfaction scores.- Identified and resolved customer complaints with a 98% resolution rate, maintaining a positive reputation for the branch.-Played a key role in identifying and mitigating potential loan default risks, leading to a 5% decrease in the branch's non-performing loan (NPL) ratio. Show less

Nov 2019 - Apr 2023

Relationship Officer

Standard Chartered Bank

Sri Lanka

- Partnered with 30+ institutes and organized 40+ events exceeding set targets.- Enhanced marketing campaign performance by 70% through streamlined asset management.-Increased per client productivity by 20% increasing bank's wealth management portfolio.

Jan 2019 - Nov 2019

Client Centre Executive

Standard Chartered Bank

Sri Lanka

-Improved lead conversion rate by 30% by qualifying leads effectively and building rapport on calls. -Increased customer retention rate through post-sales relationship management. -Identified and resolved customer complaints through active listening and personalized solutions.

Sep 2017 - Dec 2018

Teacher Assistant

Institute Of English

Maharagama, Sri Lanka

- Reduced classroom disruptions through positive behaviour management techniques and relationship building. - Increased student writing confidence through personalized feedback and peer review workshops.- Supported students with disabilities through individualized plans and collaboration with specialists.

Jan 2014 - Jun 2016
Team & coworkers

Colleagues at Aramark Canada

Other employees you can reach at aramark.ca. View company contacts for 428 employees →

BZ Bailey Zeman Bailey Zeman Colleague at Aramark CanadaSudbury, Ontario, Canada View → MK Mishaal Kassam Mishaal Kassam Colleague at Aramark CanadaCalgary, Alberta, Canada View → ML Michael Lazaris Michael Lazaris Colleague at Aramark CanadaWhitby, Ontario, Canada View → PB Pierre Bergeron Pierre Bergeron Colleague at Aramark CanadaMascouche, Quebec, Canada View → SR Suresh Ragaval Balakrishnan Suresh Ragaval Balakrishnan Colleague at Aramark CanadaMississauga, Ontario, Canada View → JM Jairus Mah Jairus Mah Colleague at Aramark CanadaToronto, Ontario, Canada View → JA Jessica Abdul-Samad Jessica Abdul-Samad Colleague at Aramark CanadaCanada View → EA Emilio Alvarez Emilio Alvarez Colleague at Aramark CanadaPeru View → JJ Jewel Joy , Nm Jewel Joy , Nm Colleague at Aramark CanadaCanada View → BV Bill Vu Bill Vu Colleague at Aramark CanadaGreater Toronto Area, Canada View →
5 education records

Kaumini Udara education

Postgraduate Certificate, Global Business Management, Current Gpa 86.6

Humber College

Activities and Societies: Received Dean's Honours for Summer and Fall Semesters 2023. Humber's Global Business Management program is.

Delf, French Studies, A1, A2, B1

Alliance Française De Kotte

G.Ce. Advanced Level, Art/Art Studies, General

Bishop'S College Colombo 03
FAQ

Frequently asked questions about Kaumini Udara

Quick answers generated from the profile data available on this page.

What company does Kaumini Udara work for?

Kaumini Udara works for Aramark Canada.

What is Kaumini Udara's role at Aramark Canada?

Kaumini Udara is listed as Global Business Management Student at Humber College | Customer Experience Leader | Banking & Finance Professional | Driving Growth Through Relationship Building at Aramark Canada.

Where is Kaumini Udara based?

Kaumini Udara is based in Toronto, Ontario, Canada while working with Aramark Canada.

What companies has Kaumini Udara worked for?

Kaumini Udara has worked for The Institute Of Science, Health And Performance, Aramark Canada, Standard Chartered Bank, and Institute Of English.

Who are Kaumini Udara's colleagues at Aramark Canada?

Kaumini Udara's colleagues at Aramark Canada include Bailey Zeman, Mishaal Kassam, Michael Lazaris, Pierre Bergeron, and Suresh Ragaval Balakrishnan.

How can I contact Kaumini Udara?

You can use AeroLeads to view verified contact signals for Kaumini Udara at Aramark Canada, including work email, phone, and LinkedIn data when available.

What schools did Kaumini Udara attend?

Kaumini Udara holds Postgraduate Certificate, Global Business Management, Current Gpa 86.6 from Humber College.

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