As a Data Analyst, I have over four years of experience in delivering valuable insights and recommendations to various clients and stakeholders, using data visualization and analytics tools such as Power BI and Alteryx. I have successfully conducted customer segmentation and loyalty research, market research, trend analysis, risk-based internal audits, and database updation and maintenance, enhancing sales growth, customer retention, process control, and compliance.I hold a Bachelor's degree in Computer Software Engineering from Guru Gobind Singh Indraprastha University, where I honed my skills in SharePoint, SQL, Excel, Clara Analytics Tools. I also have certifications in Content Curator, Digital Marketing, and Graphic Designer, demonstrating my versatility and creativity. I have a fun-loving personality with lots of experiences in travelling, trying out new technologies and activities which helps me keep upto date with the new era of tech, sports and art. I am eager to keep learning and growing as part of a promising team and would love an opportunity to connect with you to discuss this further.
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Senior Business AnalystKpmgIndia -
SeniorKpmg May 2024 - Present
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Data AnalystVanity Wagon, India Nov 2022 - PresentDelhi, India● Conducted customer segmentation research, leading to an 8% sales growth through targeted marketingstrategies and the development and execution of a customer loyalty scheme, raising customer retention by 25%.● Evaluated social media and online reviews to identify product enhancements and reduced 41% negative feedback.● Analyzed customer buying habits to improve inventory management, decreasing out-of-stock events by 20%.● Designed an organization-wide data quality and integrity strategy resulting in 30% reduction in AWS costs.● Implemented data visualization dashboards for the CEO and generated reports that improved executive decision-making speed by 66% through visually compelling insights on key performance indicators (KPI) and OKRs.
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Insights AnalystEtraveli India Aug 2022 - Oct 2022Mumbai, Maharashtra, India● Deep-dived into business metrics to analyze agent performance, customer surveys, and sentiments. Improvedcustomer satisfaction ratings (CSAT score) by 15% and increased issue resolution rate by 13%.● Maintained databases, detected data errors by 25%. Ensured 99.9% data accuracy per airline standards.● Provided processed data to stakeholders, achieving 95% timely delivery for pipelines and enhanced ETL processes.● Extracted Booking.com insights to delight customers and minimize complaints. Led to 10% increase in positive reviews and 15% reduction in complaints. Created Qlik Sense dashboards for retail loss visualization.● Advised cross-functional teams on data quality best practices, capturing and translating their requirements into actionable measures that aligned with business objectives to achieve monthly OKRs 20% faster.● Conducted sentiment analysis on Twitter data, boosting positive brand sentiment by 5%. Identified cross-selling opportunities, contributing to 4% revenue growth from ancillary products and presented results to management.
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Data AnalystKpmg Global Services (Kgs) Sep 2019 - Jul 2022Gurgaon● Improved client’s website engagement by 25% through optimizations via Cloud-based Analytics tools.● Reduced audit time by 30% via dashboards and data-driven testing methods, resulting in a 12% decrease in errors.● Streamlined data extraction, saving 20% processing time, leading to a 15% reduction in audit discrepancies.● Mentored team, boosting project completion efficiency by 14% and reducing employee onboarding time by 25%.● Reviewed financial statements of companies for compliance with legislative and accounting standards via Alteryx workflows for vouching and verification procedures along with reconciliations as a part of Audit procedures. -
Corporate Expansion ProjectTriedge Solutions Llc Jan 2018 - Mar 2018• Functioned as a campus ambassador and spearheaded a team of 70+ students enrolling in various activities for project expansion -
Cloud ComputingIbm-Ce Headstart, Delhi Jun 2017 - Jul 2017• Used Java, IBM DB2 for creating an IBM-CE Project regarding enterprise application development for cloud deployment
Guneet Kaur Skills
Guneet Kaur Education Details
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Computer Software Engineering
Frequently Asked Questions about Guneet Kaur
What company does Guneet Kaur work for?
Guneet Kaur works for Kpmg
What is Guneet Kaur's role at the current company?
Guneet Kaur's current role is Senior Business Analyst.
What schools did Guneet Kaur attend?
Guneet Kaur attended Guru Gobind Singh Indraprastha University, Guru Gobind Singh Indraprastha University.
What skills is Guneet Kaur known for?
Guneet Kaur has skills like Leadership, Social Media, Public Speaking, Scuba Diving, C, Microsoft Powerpoint, Blogging, Business Development, Web Development, Team Leadership, Adobe Photoshop, Digital Marketing.
Who are Guneet Kaur's colleagues?
Guneet Kaur's colleagues are Riddhi Kumar, Jyothsna S Prakash, Valerie Wahl, Moa Nilsson, Lana Gogitidze, Acca, Chloe Main, Natalie Mak.
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Guneet kaur
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Guneet Kaur
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Guneet Kaur
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