A client suggested I run a call center for them. I thought it was an interesting idea and was up for a challenge. Researched the costs and benefits, and learned the local laws, infrastructure, and staffing methods. The experience proved my ability to successfully learn, be flexible, and deal with an unknown environment in a professional and cost-effective manner.

After working hard - re-energize, find balance, and keep fit.Certified Yoga Teacher

I conducted a comprehensive organization-wide review, provided results and strategies, and assisted in implementation. For this Company, I was able to help them decrease product delivery times and accounts receivable times.

The business was about to be closed. It needed help.I did an Organization wide review. Got the job done! Left the Company functioning more efficiently and effectively than ever before.

As the Director of Human Resources for this company, I led the department as the Company grew from 1,800 to 11,000 employees. I oversaw the introduction of Collective Bargaining Agreements. Oversaw and investigated Company-wide alleged complaints of employee misconduct, provided and implemented recommendations and corrective action if appropriate. Created a standardized mechanism for disciplinary actions.Facilitated informal resolution of internal complaints to effectively resolve disputes, wrote Company defense statements, and was the point person for EEOC and external legal counsel. Researched and developed policies and training material for the Company.Developed, presented, and implemented short-term and long-term departmental goals

Fearlessly applied customer service experience and knowledge to achieve higher results. This small retail Company was a wonderful place to refine my customer service skills, sales, and organizational skills. I performed all operational responsibilities including employee recruitment, motivation, training, staff supervision, performance appraisals, purchasing, merchandising and account management.

Performed needs assessments in order to deliver appropriate services to the client. Developed and implemented marketing plans. Advised clients with the enhancement of their personnel related issues including recruitment, retention, policy development, training and performing of Employment System Reviews.

Policy research, development, writing and training. I liaised and advised ministry staff and stakeholders.