Senior Process Associate
➠ Working as Process associate in TCS for a reputed US client in banking domain/insurance domain.➠ Exposure and well versed in adopting the processes for mortgage, loan & quality checking.➠ Maintaining the SLA’s (Service level agreements) and TAT’s (Turn around time) for unit and complete deliverable in processes with high and required accuracy and quality.➠ Involved in end to end processing of requests/orders with desired compliance to procedures.➠ Exposure to quality initiatives and process analysis for effective outcome.➠ Exposure and hands on experience on software & inventory tools for processing the required data, fetching and extracting reports so as to model data for meaningful insights.➠Working in SLA monitored environment for process deliveries and meeting the targets with respect to quality standards and execution time/order numbers.➠ Providing inputs in SoPs and able to create process documents